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Cannot boot with ThunderBay enclosures post MacOS 15.2 DB2 on a 2019 Mac Pro

23 Posts
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(@lychee128)
Posts: 14
Active Member
Topic starter
 

Hi,

Someone from Support already asked for my System Diagnostic file so I actually emailed it directly to support. You should have my system report and SoftRAID tech support file from before. However, I don't think SoftRAID is generating any errors. I think the OS simply doesn't see the ThunderBay enclosures. Please let me know if you need anything else.

Thanks.

 
Posted : 21/12/2024 12:46 pm
(@softraid-support)
Posts: 9200
Member Admin
 

@lychee128 

Thanks, we presented yours and a couple other cases to Apple. This is a MacOS bug. It is being investigated, and a fix is promised to be in MacOS 15.3. Hopefully we will be able to post when it is in a 15.3 beta.

At present it appears only to affect the Mac Pro.

 
Posted : 21/12/2024 1:40 pm
(@lychee128)
Posts: 14
Active Member
Topic starter
 

Sounds good. When Apple lets you know that they have a fix in a 15.3 beta and you are permitted to confirm, please let me know and I will install the beta to test.

 

Thanks.

 
Posted : 21/12/2024 3:47 pm
(@john-graham)
Posts: 41
Eminent Member
 

Posted by: @lychee128

Sounds good. When Apple lets you know that they have a fix in a 15.3 beta and you are permitted to confirm, please let me know and I will install the beta to test.

 

Thanks.

 

I'm running Version 15.3 Beta (24D5040f) It seems to fix the problem. Now I don't have to turn the raid off and on.

 

 
Posted : 08/01/2025 8:28 pm
(@softraid-support)
Posts: 9200
Member Admin
 

@john-graham 

The current issue is the Thunderbolt driver itself does not always load. So there is still more fixing to do.

 
Posted : 08/01/2025 9:49 pm
(@lychee128)
Posts: 14
Active Member
Topic starter
 

I just installed MacOS 15.2 Beta DB2 (build 25D5040f) and it’s been working well for me so far (at least able to reboot without powering off my enclosures). Haven’t had any issues with the ThunderBolt driver but I’ve only rebooted a couple of times.

 

 
Posted : 08/01/2025 11:03 pm
(@softraid-support)
Posts: 9200
Member Admin
 

@lychee128 

Thanks for posting this. Its good news for everyone.

 
Posted : 09/01/2025 3:22 am
(@softraid-support)
Posts: 9200
Member Admin
 

MacOS 15.3 was posted today, which should fix this issue.

 
Posted : 27/01/2025 3:22 pm
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