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Sonoma Issues
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Topic starter
Mac Studio M1 Max running macOS Sonoma Public beta 3, OWC Mercury Pro U.2 enclosure with 8 480GB NVMEs, SoftRAID 7.6 b12 configured RAID 4
Everything works correctly and performance is excellent, but with the enclosure connected the system will reliably panic on waking from sleep. I have tested and verified that the KPs are only occurring when the U.2 enclosure is attached and the system is allowed to sleep.
______________
Make intentional errors —
Otherwise the Great Spirit
realizes you have fulfilled
your purpose on earth.
— Navajo saying
Posted : 12/08/2023 9:56 am
Next time the system panics, on restart, there is a "Report to Apple" option. click that then "details." Copy and paste that text into a Text Edit file. Then "Make Plain Text". Save. Now attach that file. Lets see what the panic is, then we may need to get more data. This is undoubtably a MacOS bug, we can report it to Apple, but will need you to collect more data (once we see what the cause of the panic is)
Posted : 13/08/2023 8:09 am
Topic starter
Given the recent history with this enclosure causing an immediate crash, that was fixed in Sonoma Public beta 3, I am absolutely convinced this is an Apple problem, and I have sent multiple automated crash reports. I have also filed Feedback Report FB12843202. But I wanted you to be aware of the issue as well, and to have you involved in the situation.
I didn't get exactly the options you described but I am sending you the Panic file. If that is not what you need let me know, it is no problem to create one, all I have to do is let the system sleep.
______________
Make intentional errors —
Otherwise the Great Spirit
realizes you have fulfilled
your purpose on earth.
— Navajo saying
Posted : 13/08/2023 5:57 pm
These are absolutely sleep issues. I don't think the panics came from the "report to Apple", more details box, which are much better formatted versions of this file, but the indicators are this is a sleep issue.
Let me find out if Apple wants any additional information on this.
Posted : 13/08/2023 10:14 pm
I am having similar issues... If I leave my machine (16-inch MBP M1 Max attached to a Yottamaster 5-bay enclosure) overnight, 99 times out of 10 it reboots during the night. Sometimes when I log in, it gets to the desktop and 10 seconds later, the purple screen of death reboots again. I have gotten the last report and attached it here. I think it's SoftRAID related... there is mention of it in the crash logs... Thanks.
edit: I should mention: the latest build of Sonoma and Softraid 7.6 from the website installed.
This post was modified 3 years ago by tiernano
Posted : 27/09/2023 2:23 am
Please attach a SoftRAID tech support file. If you wait 2 minutes after restart, can your disks stay connected? I would prefer the support file with the disks connected. thanks
Posted : 27/09/2023 11:37 am
There are 2 support dumps attached. One after a system crash (the disks did not get attached immediately after boot, cause I read the request wrong... but though I would send them anyway) and then a second where I manually rebooted, waiting more than 2 min to get the support file. The disks did stay connected during the process.
There are 4 8Tb HDDs in the enclosure (RAID 5) and another 4 2Tb SSDS (RAID 0, not using softraid). Hopefully this helps!
Posted : 28/09/2023 3:59 pm
These crashes are from a kernel data abort. We do not know the cause yet, we filed a bug on this last year, no fix yet. Let me find out if this is still something Apple is actively interested in. this is Sonoma, so they might be.
Posted : 28/09/2023 5:03 pm
I am having this exact issue. This only happens with my M1 Mac studio. The issue does not persist with my MacBook Pro. Apple support told me to update to Somona and keep testing. The first time I booted up on Sonoma last night I got a read disk error saying I need to replace a disk immediately (curious coincidence?).
No reason to schedule an in-person appointment if it's an OS issue, right?
Posted : 04/10/2023 3:28 pm
Was the read error on your SoftRAID disks? Probably just a result of this hibernate issue, not a actual disk problem.
Let us know if you still get this panic with Sonoma. I do not think this was fixed in Sonoma, and we can help report this. (it requires capturing what is called a "core dump" to be reported formally, we can help with that.)
Posted : 04/10/2023 6:11 pm
Jordan-Raid reacted
The issue has persisted with Sonoma, and seems to be worse. It just crashed on me when I stepped away for dinner for only about 1.5 hours. I even purchased an APC power supply in hopes that uninterruptible power would help, but no success. Previously, on OS 13 (Ventura), as long as I returned to my Mac Studio within 4 hours I would not have experienced a crash (so it was mainly an issue overnight).
Is there a way to download the panic/core dump report? I just dragged the report file onto my desktop - would you like to attach the panic report to this post?
Also, I believe you are correct about my SoftRAID disks. OWC support messaged me this afternoon to clear the I/O counter errors and no new errors have popped up.
Posted : 04/10/2023 9:03 pm
With SoftRAID 7.6, we should be capturing the correct panic log, so attach a support file. If you want to also attach the panic log, open it in text edit. "Make Plain text" in the text menu. Then you should be able to attach the panic file.
Posted : 05/10/2023 4:23 am
Jordan-Raid reacted
