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Ventura Forum
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Topic starter
I've had this problem since buying the enclosure in October when I was running Monterey. Lots of people in the forums were having the same problem. The actual solution suggested by Support was to wait 5 minutes after boot and then plug it in.
https://forums.softraid.com/postid/17126/
This was a week before Ventura launched, so they had hoped that this problem would be fixed by the new OS. Well, here I am running Ventura 13.1 on SoftRaid XT 7.0.1 and I'm running into the same problem and using the same solution of waiting 5 minutes before mounting. PLEASE tell me I don't have to keep doing this for the rest of the lifespan of this enclosure. Someone do something to fix this.
For what it's worth, I used an fstab file to tell the OS to not mount my volume on boot. Then after 5 minutes, I mount it and it works just fine. This way I don't have to unplug and replug the enclosure to avoid the kernel panic. I just leave it plugged in, the system boots up, and the volume doesn't mount until I go out of my way to mount it myself. Instructions found here: https://discussions.apple.com/docs/DOC-7942
Also, attaching my kernel panic text as a .txt file ( https://forums.softraid.com/postid/10177/ ) doesn't work because your forum doesn't support it.
Posted : 21/12/2022 4:17 am
You need to "Make plain text", else it is rtf. Regardless of what you think you named it. We do not support .rtf files here.
Apple is still working on this. Part of it was fixed in 13.1, but not nearly all. Please attach the panic log. Is your volume a Time machine volume?
the fstab is an interesting idea. thanks for it.
Posted : 21/12/2022 5:32 pm
Topic starter
@softraid-support My volume is a Time Machine, yes.
Also, could you ask your web admin about a plugin expiring which is causing .txt files to no longer be uploaded? Apparently that was an issue before:
Posted : 03/01/2023 9:53 pm
I do not think this is an expired plug in. As you can see I can attach txt files.
Text Edit is weird, you can name a file anything you want, but it is .rtf, unless you make it plain text in the menu.
Posted : 03/01/2023 11:34 pm
Topic starter
@softraid-support I downloaded your file and immediately tried to reupload, just like a previous user tried to do: https://forums.softraid.com/postid/10812/
That should have worked. I got the same error the previous user did, which says "test file.txt - Error: Filetype not allowed". Maybe it's because you're an admin user and I'm not?
Previously, you went and asked the web admin about it. https://forums.softraid.com/postid/10815/
The web admin told you it was an expired plug-in and fixed the issue. https://forums.softraid.com/postid/10818/
Are you SURE this isn't the same issue? Is there an example of recent non-admin users uploading .txt files successfully?
Posted : 04/01/2023 12:01 am
I need to find a non admin, can you test this?
Are you using the command in text edit to "Make plain text"? Please do that, then try to attach a text file. Let me know, so we are on the same page.
Posted : 04/01/2023 1:34 am
Topic starter
@softraid-support I'm on the same page as you. I understand TextEdit defaults to Rich Text Format instead of plain text. I get it. My settings are set to plain text. Done. Understood.
HOWEVER, I downloaded your plain text file from here ( https://forums.softraid.com/postid/18111/ ) and tried to reupload it immediately and I got the "Error: FileType not allowed" message. That should have worked for me because your file is definitely plain text, but it didn't work.
I didn't open you plain text file. I didn't "Save As...". I just downloaded it. I tried on Safari. I tried on Chrome. Neither of these browsers convert plain text to RTF or vice versa simply by downloading them or uploading them.
Uploading plain text files clearly works for you, but not me (nor other users on the forum). If I had to guess, this is not about plain text vs. RTF; it may be an admin vs user privilege issue. In a previous instance of this error, you said you talked to a web admin and they said a plug-in had expired and they fixed the issue ( https://forums.softraid.com/postid/10818/ ). I'm not sure if that's what's happening here, but could you be possibly talk to a web admin about this? Maybe try uploading from a non-admin account to make sure it's not a user privilege issue?
Thanks.
Posted : 05/01/2023 12:45 am
I had a user post a text file yesterday.
Let me check with our web admin guy tomorrow, to make sure this is working and if so, if there is something that can be done on your account. Things should work the same for everyone.
thanks
Posted : 05/01/2023 1:21 am
StrumTheory reacted
