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APFS Writing Issues w/ Thunderblade (APFS) to RAID-5 Thunderbay (NTFS) on Windows 11

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(@heyretriever)
Posts: 3
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Hi peoples,

Curious if anyone is having issues w/ writing from APFS disks to NTFS. I've got a series of Thunderblades configured by SoftRAID (7.6 w/ Driver 7.5) in Ventura (13.5.2). The Thunderbay is configured by SoftRAID Pro (4.0.0.64) in Windows 11 (22H2) as NTFS RAID 0. No errors on either drive; when initiating a transfer using File Explorer, the drive freezes into an eternal hold. Shows a data transfer rate, but activity monitors in Windows show no drive action. Cancelling or Pausing cause Windows to enter a dark slumber of sadness, leaving File Explorer broken but still allowing me to do other things.

Issue seems to be related to drive transfers. Previous issues w/ Windows MacDrive & SoftRAID have been addressed very well by the OWC Team (love ya'll), but I'm curious if this is just one more version of Driver Errors. Before I inquire by way of support, thought I'd see if anyone else is having issues.

Cables are good, power is good, drives are functional... just weird issues w/ writing from APFS.

 
Posted : 23/09/2023 11:15 am
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(@softraid-support)
Posts: 9200
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to be clear, you are copying from a Windows NTFS volume, over ethernet, to a macOS system with an APFS volume?

An easy test is take a thumbdrive, erase it as NTFS and copy a few files to it, then copy to the Mac.

then erase that Thumbdrive on the Mac as APFS and copy from the PC to this Thumbdrive.

(this can be any HDD or SSD, most people have thumbdrives around, but if you have a spare external, use that.)

 
Posted : 23/09/2023 11:19 am
(@heyretriever)
Posts: 3
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@softraid-support apologies - I wasn't clear.

I interface with both drives using Thunderbolt (on either OS). In this instance, I'm taking the Thunderblade (used in-field as a media offloader by way of an Apple) and creating an archive on the Thunderbay (mounted to a PC) using Thunderbolt. The Thunderblade is daisy-chained to the Thunderbay.

We use apple products in the field, but our workstations are PC (all OWC storage, hence MacDrive + SoftRaid in unison; the combination of both products is where we've discovered irregularities on Windows 11 in the past).

I'm going to do a test w/ one of my Envoys and see if there's a difference with HFS+ and APFS when writing to the Thunderbay. Right now, I'm running a full defrag on the bay as it's been massively reconfigured, and then will resume some testing and post-back.

I'm suspect that there's something going on w/ the MacDrive and SoftRAID interaction on Windows 11, but that's only because of previous problems (and not currently informed).

 
Posted : 23/09/2023 1:16 pm
(@softraid-support)
Posts: 9200
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@heyretriever 

Post again when you have more data. It could be a MacDrive issue, it could be a file sharing issue, lets figure it out.

 
Posted : 23/09/2023 1:41 pm
(@heyretriever)
Posts: 3
Active Member
Topic starter
 

I've tried writing from a few different APFS sources and am having the same throttling issue - drive writes fine for 10-15s before zeroing on speed. I'm going to move this to the formal support channel in the meantime as I'm thinking it's a driver issue (so ya'll can send me that file I run on the system, to send back your direction).

 
Posted : 24/09/2023 12:43 pm
(@softraid-support)
Posts: 9200
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@heyretriever 
Its not a driver issue, can't be. That is because MacOS performs all IO to drives.
Its an incompatibly with APFS and copying across the network perhaps. We need the exact steps, and if we can reproduce it, its probably somthing that has to be fixed in APFS.

If you have the ability, check with Sonoma. Otherwise, it should be released as early as tomorrow. Last beta was a couple weeks ago, so generally that means release is imminent, generally on Tuedays.

 
Posted : 25/09/2023 11:55 am
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