SoftRaid will not load

davidmatthews@me.com · 2023-02-26T22:05:27Z

I cannot get SoftRaid to load. I've tried both 6.3 and 7.0.1 (fully removing the program each time as below) and get the following errors: With 6.3: " SoftRaid 6.3 is trying to install a new helper tool" then after I enter my password nothing happens and with 7: "SoftRAID 7.0 SoftRAID 7.0.1 is trying to install a new helper tool Enter your password to allow this" then: "SoftRAID Error The SoftRAID application cannot initialize itself correctly. Please try booting from a different volume and try again." I followed these steps to fully remove the program: Delete the SoftRAID driver:sudo rm -r /Library/Extensions/SoftRAID.kextsudo touch /Library/Extensionssudo kextcache -fu / Now, Restart your computer Remove the daemon and SoftRAID Monitor:sudo rm /Library/LaunchDaemons/com.softraid.softraidd.plistsudo rm /Library/LaunchAgents/com.softraid.SoftRAIDMonitor.plist Remove the SoftRAID application support directory:sudo rm -r /Library/Application Support/SoftRAID Remove all the SoftRAID preferences:defaults delete com.softraid.SoftRAID Remove preference filessudo rm -r com.softraid.com reset the extensions caches:sudo kmutil clear-stagingsudo kextcache -i / Restart the Mac. SoftRAID volumes will no longer mount on the desktop, but that is temporary, until you reinstall the driver. When you run SoftRAID to install the driver, do not immediately restart. wait until the dialog box pops up to go to System Preferences/Security. "Allow" OWC as an Identified developer, now restart, (you have to maneuver around a couple different restart buttons SoftRAID and macOS) But still I get the same error message and the program doesn't start Having removed all traces of the program, I cannot get the volume to mount but I can't install the program either. How can I fix this?

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Driver Installation Issues

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SoftRAID Support

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@john-graham

Startup from the external. Run this command, and send the text here:

ls -als /Library/Application\ Support

I want to see what the permissions are. You do not have permissions disabled on that volume, do you? its a standard Apple Disk Utility formatted APFS disk?

Posted : 07/04/2023 4:07 pm

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