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(@dhmiller)
Active Member

 

this what I get. Has anyone gotten this to work?     O/S 12.4

dennismiller@DM-MBP ~ % sudo kmutil load -p /Library/Extensions/SoftRAID.kext

Password:

Error Domain=KMErrorDomain Code=30 "Validating extension failed: Kext com.softraid.driver.SoftRAID v6.3 in executable kext bundle com.softraid.driver.SoftRAID at /private/var/db/KernelExtensionManagement/Staging/com.softraid.driver.SoftRAID.NaaCiA/SoftRAID.kext:

<snip> - see attached

dennismiller@DM-MBP ~ % 

This post was modified 3 months ago 2 times by SoftRAID Support
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Topic starter Posted : 11/09/2022 11:15 pm
(@softraid-support)
Member Admin

Hopefully this will give some information when you do this, as to what is blocking the driver from loading.

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Posted : 12/09/2022 12:21 am
(@dhmiller)
Active Member

Do you mean the errors I included in my previous reply, will "give some information?" Are you referring to the "invalid permissions" and that you intend to examine that list of errors? I'm not clear on the next step, but I cannot currently use my RAID, which has all the data I need to use my new computer, so this is getting to be a bit urgent. Please let me know the next step.

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Topic starter Posted : 12/09/2022 8:47 am
(@softraid-support)
Member Admin

@dhmiller 

Please do not post large amounts of text, it makes the forum unusable/unreadable by others. Just save it into text edit, "Make Plain text", and attach it. (as I did for you)

I do not think I have seen these errors before, I wonder if you have enabled permissions by third parties, per this Apple link:

https://support.apple.com/en-lk/guide/mac-help/mchl768f7291/mac
Select reduced security and enable this:
Select the “Allow user management of kernel extensions from identified developers” checkbox to allow installation of software that uses legacy kernel extensions.

 

Can you double check you have this enabled?

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Posted : 12/09/2022 3:45 pm
(@softraid-support)
Member Admin

I checked with Engineering and these are not files we create, they are "staged" files, meaning macOS installed them, and gave incorrect ownerships.

 

SoftRAID does not load anything into: private/var/db/KernelExtensionManagement/Staging/

Make sure you have third party enabled (per above), and maybe you need a clean install?

 

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Posted : 12/09/2022 4:31 pm
(@dhmiller)
Active Member

@softraid-support I enabled the user management option after the very first post where it was mentioned - it is still enabled.

IMG 2119

I have asked what you mean by "install" previously- I did not "install" the driver nor SOFTraid in any way that fits the term "install." I simply dragged it into the Applicaitons folder after being directed to do so when unpacking the download. Is that the "install" method you are referring to and if not, what exactly do you mean by " clean install?"

This post was modified 3 months ago 2 times by dhmiller
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Topic starter Posted : 12/09/2022 4:42 pm
(@dhmiller)
Active Member

Can we bump this up to a Level II engineering/tech person since my business has been shut down for an entire week? I decommissioned my iMac and moved all my files and licenses to the new M1 thinking this was going to be plug and play. Big surprise.

 

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Topic starter Posted : 12/09/2022 5:00 pm
(@softraid-support)
Member Admin

@dhmiller 

(You have the highest level of support already)

You never ran the SoftRAID application to install the driver?

You need to run the Application, install the driver, don't restart immediately, wait until you get the System Preferences pop up, then go to System Preferences/Security and "Allow" OWC as a developer, then restart.

Maybe this is all this is.

 

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Posted : 12/09/2022 5:10 pm
(@dhmiller)
Active Member

@softraid-support Yes, I "ran" the app (semantics - I would not call that "installing.." ) - that is how I could report that the drive remains "unmounted" when I selected Mount. I also reported that SR sees the drive but could not mount it. I never got a prompt to "allow OWC..."

Please advise next steps. I can delete the the app but I assume something is installed somewhere when I run the app...

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Topic starter Posted : 12/09/2022 5:30 pm
(@softraid-support)
Member Admin

@dhmiller 

OK, good. The fact you can install SoftRAID, but not get the security option means something is blocking the driver.

And, the driver was never even installed, which is weird. Do you have any security software installed by IT, for example, on your system?

If you run the SoftRAID App and "reinstall SoftRAID Driver", that does not trigger the Security prompt?

This is a strange problem. (I will be off line for a few hours, will be back this evening)

 

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Posted : 12/09/2022 5:49 pm
(@dhmiller)
Active Member

OK, that was the winner. Mounted! Thanks for hanging in.

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Topic starter Posted : 12/09/2022 7:06 pm
(@softraid-support)
Member Admin

@dhmiller 

Thanks also for hanging in.

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Posted : 12/09/2022 8:56 pm
dhmiller liked
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