@stefan How are these disks connected? I cannot figure it out. Are these hardware RAID boxes? (that you moved over from a linux computer?) Is t...

@ilzho No problem. You can either unplug it, or power it off. There is no difference as far as reliability goes. Just make sure you donot unplug it...

If you are shutting down, you do not need to power off the enclsure, it uses so little power in standby, nothing to worry about. What I recommend is...

@stevebgb Its a public beta, that collects slightly different debug data, but it is not as effective as b2. We are working on a new beta, however. ...

@stevebgb We released a 7.6.1 b5, but it is not a fix, we are working on a new beta. It collected additional debug info however, which we are review...

@ckuehne Thanks, we will work in this pretty much right away.

I do recommend it and it does not significantly affect their long term lifespan. This is effectively 3 writes over the surface. Its worth knowing yo...

@stefan Pleaser attach the Support file you created.

@john-graham We will work on this Monday

@john-graham I need a SoftRAID support file. Did b2 work? if so, run it and save a support file and attach. B5 has different debug code. If it di...

Currently, I believe: $29 $79 $99 After 90 days, the license no longer qualifies for upgrading. Sometimes users can get exceptions depending o...

@ckuehne Can you attach a SoftRAID support file from b2? thanks! It will have the extra debug code we put into b5.

Set Check for updates to never in SoftRAID settings.

Please attach a SoftRAID tech support file, from the macine(s) wherte it is NOT working. (and disks connected)

@ilzho Its unlikely to be the drives. It could be the enclosure, the cable or the computer. Troubleshooting this accurately can be harder than it s...