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@softraid-support Didn’t see that beta: where was it released? Will wait for new version. When will I know when it is released?Thank you.
Posted : 20/11/2023 3:21 pm
Its a public beta, that collects slightly different debug data, but it is not as effective as b2. We are working on a new beta, however.
softraid.com/sr_beta is the location.
Posted : 20/11/2023 5:54 pm
Is there any progress on this issue? Any workarounds? All my Softraid drives won't even mount to access them.
Posted : 22/11/2023 12:02 pm
Volumes not mounting is a separate issue, not related to this issue of the SoftRAID Monitor failed error.
Can you paste this into terminal, and attach here the file it creates? (You need your admin password)
sudo softraidtool generatereport ~/Desktop/D.Markes.10.22.23.sr_supt
Posted : 22/11/2023 12:31 pm
So i'm getting the following text from Terminal when I followed the directions. It's not creating a file for me.
"Assertion failed: (range.location + range.length <= dataLength), function __CFDataValidateRange, file CFData.c, line 242.
zsh: abort "
Posted : 22/11/2023 12:45 pm
Perchance is this a 2019 Mac Pro?
With internal SATA drives installed?
We just noticed a pattern with the Monitor failed problems, wonder if it also causes this.
Posted : 22/11/2023 2:13 pm
YEP!
2019 Mac Pro on Sonoma
Sonnet card with 4 m.2 blades, OWC with another 4 m.2s, then also internal HDDs installed.
Posted : 22/11/2023 2:26 pm
Topic starter
then beta 6 will fix this.
This is what came up. See support attachment.
Posted : 22/11/2023 6:57 pm
Thanks all. I'll keep a look out for beta 6 later tonight.
Posted : 22/11/2023 7:15 pm
the support file was OK. If you relaunch, or restart, do you get the blue screen again?
Posted : 22/11/2023 10:22 pm
