SoftRAID Support
@softraid-support
Admin
Member
Joined: Aug 28, 2015
Last seen: May 5, 2026
Topics: 46 / Replies: 9132
Reply
RE: RAID5 was a bit slow so I ran DiskWarrior, now all 4 disks i/o errors, degraded, failed

this is why support files are better. I have to guess, but likely the directory was damaged and pointing into space. So the disks responded with disk ...

3 years ago
Reply
RE: v 7.6 and Thunderbay 4 disks are slow to spin up

@joemikeb This is still a MacOS / Hardware Hibernate bug. Its because of how the Mac hibernates, and it is outside our control. We wish this woul...

3 years ago
Forum
Reply
RE: Any idea why upgrading to 7.6 from 7.5 the helper tool gets hung up?

@john-d Glad the beta works. Errors would be a independent issue, if you get any.

3 years ago
Forum
Reply
RE: Seek Recommendation re Number of Volumes Will Be Best

These days, there is little reason to hard partition your drives into multiple volumes. Only if you have a specific need, like creating a RAID 0 for L...

3 years ago
Reply
RE: v 7.6 and Thunderbay 4 disks are slow to spin up

Just for reference, whatever the issue, it is not a SoftRAID driver problem.In Ventura, the 7.5 driver always loads, with Sonoma, the 7.6. Both have b...

3 years ago
Forum
Reply
RE: Any idea why upgrading to 7.6 from 7.5 the helper tool gets hung up?

@john-d Open up a support case at softraid.com. We have a debug beta that may help, until we can get to root cause and resolve this.

3 years ago
Forum
Reply
RE: Any idea why upgrading to 7.6 from 7.5 the helper tool gets hung up?

@dguisinger01 If the disks do not show up, it is hardware cause. power cycle everything, see if they power up and show up.SoftRAID Application is a...

3 years ago
Forum
Reply
RE: System Crash on Waking from Sleep

@jordan-raid With SoftRAID 7.6, we should be capturing the correct panic log, so attach a support file. If you want to also attach the panic log, o...

3 years ago
Reply
RE: System Crash on Waking from Sleep

@jordan-raid Was the read error on your SoftRAID disks? Probably just a result of this hibernate issue, not a actual disk problem. Let us know if...

3 years ago
Reply
RE: SoftRAID 7.6 seems to be broken on Sonoma

@marco_germany Absolutely, yes. Its had months of testing.

3 years ago
Reply
RE: Thunderbay Flex Raid 5 - 4 discs suddenly missing, no previous errors, everything seems fine on restart?

Your drives did hang: Oct 02 16:48:18 - SoftRAID Driver: A disk (disk12, SoftRAID ID: 0892641D96BF1E80) for the SoftRAID volume "112TB ThunderBay Fl...

3 years ago
Reply
RE: Is resize issue fixed in 7.x?

@dkrugman Next time you attempt to resize, unmount the volumes on those disks first. that should avoid this issue. BTW: you need to (soon) delete...

3 years ago
Forum
Reply
RE: Any idea why upgrading to 7.6 from 7.5 the helper tool gets hung up?

@dguisinger01 It may be in the console, but if you have 7.6, you can attach a support file and give the approximate date/time and I can see if we c...

3 years ago
Forum
Reply
RE: Corrupt Disk Image

@pugcheese I need to investigate this, but I believe this is due to the support plan being expired.

3 years ago
Reply
RE: Corrupt Disk Image

@pugcheese What is the size of the DMG you are getting? What is the modification date?

3 years ago
Page 112 / 614
close
open