SoftRAID Support
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Joined: Aug 28, 2015
Last seen: May 5, 2026
Topics: 46 / Replies: 9132
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RE: Any idea why upgrading to 7.6 from 7.5 the helper tool gets hung up?

@dguisinger01 Hibernate is a known MacOS bug, with several problems. If you get a panic after waking from sleep, "report to Apple" and save the tex...

3 years ago
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RE: Feature Discussion suggestions

@woxford Hear you on both fronts. The 8 bay enclosure are a more compelling reason for RAID 6, for sure. the bigger problem is not RAID 5 vs 6 (t...

3 years ago
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RE: SoftRaid 7.5 disks & volumes suddenly empty

@electroant64 Glad it runs now, let us know if any issues come back!

3 years ago
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RE: Any idea why upgrading to 7.6 from 7.5 the helper tool gets hung up?

@dguisinger01 Change your volume optimization to "workstation". Then "validate" the volume. this should fix this, or if the validate fails, you wil...

3 years ago
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RE: Any idea why upgrading to 7.6 from 7.5 the helper tool gets hung up?

@dguisinger01 disk#'s change every restart/reconnection, as they are assigned randomly as they show up at startup. Try "validate" your volume...

3 years ago
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RE: Feature Discussion suggestions

@woxford It is still in the queue. We are not actually seeing a lot of user demand for this. (yet)

3 years ago
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RE: Is resize issue fixed in 7.x?

@dkrugman We did fix this in 7.6. Please attach a SoftRAID tech support file, so I can take a look at the problem. There is no worry about 7.5. This...

3 years ago
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RE: SoftRaid 7.5 disks & volumes suddenly empty

@electroant64 Put the simulator back in and see if all remains well. Hope so!

3 years ago
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RE: SoftRaid 7.5 disks & volumes suddenly empty

@electroant64 If you were running either intel, or post 13.3 on M1/M2, this should not have been the case (the SoftRAID driver is always available ...

3 years ago
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RE: RAID 1+0 volume in two enclosures has split how to re-combine

@johhnyjackhammer This is not a hardware or RAID problem, it is an issue with the SoftRAID Monitor not able to communicate correctly with the appli...

3 years ago
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RE: Replacing failed disk in Thunderbolt enclosure.

We have a video on/p> You can watch that. or when you insert the disk, you must initialize it with SoftRAID. This is software, so it is not automa...

3 years ago
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RE: Disk failed, now cannot remove "missing disk" nor add new disk through SoftRaid.

@styphin Easiest way is disable Safeguard on the volume, delete it, then create a new RAID 5 volume. Only takes a few seconds.

3 years ago
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RE: Disk failed, now cannot remove "missing disk" nor add new disk through SoftRaid.

@styphin Its possible you removed the incorrect disk, not the one starting to fail. Your volume mounts now, but note that the last disk is "out o...

3 years ago
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RE: Any idea why upgrading to 7.6 from 7.5 the helper tool gets hung up?

@ncsa You are fine. Ventura will always load the 7.5 driver.

3 years ago
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RE: Any idea why upgrading to 7.6 from 7.5 the helper tool gets hung up?

@tutor333gmx-net Same question... 76 is blank, but the 7.6.1 debug is working correctly?

3 years ago
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