SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: May 11, 2026
Topics: 46 / Replies: 9132
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RE: There may be an issue with SoftRAID volumes being shared on 13.2

@ tfritz this is an annoying issue, as with clean installs of 13.2, I cannot reproduce this issue. Sharing works fine. Its strange, as its clear thi...

3 years ago
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RE: All RAID Drives Missing after 7.0.1 update

@the_passenger I think the actual problem is you skipped this step:

3 years ago
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RE: Unable to Resize Volume

@robdog To resize a volume? you can do that with 6.0.5. Here is a link. No need to install the driver, just run the app, cancel update, resize, th...

3 years ago
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RE: Thunderbay 8

@bandzior Attach a SoftRAID tech support file. Let me see what the computers sees as attached.

3 years ago
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RE: SoftRAID Error Application cannot initialise itself correctly

@dmcrobbie Please paste this command into the terminal.app. There should be a blank line as output, this checks if the driver is being quarantin...

3 years ago
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RE: Thunderbay 8

@bandzior Yes when a thunderbolt signal reaches the drives, they will spin up. If they are not spinning up, that means the computer is not able to c...

3 years ago
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RE: Thunderbay 8

@bandzior Most likely this is a cable issue. Does your cable have a Thunderbolt logo on it? (as opposed to a USB logo?) YOu are plugged into a Thu...

3 years ago
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RE: Is 64k stripe size the only working option for RAID5 on Apple Silicon with v7 as well?

@midihead7RAID 4 does not trigger the panic, I do not know why.

3 years ago
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RE: Is 64k stripe size the only working option for RAID5 on Apple Silicon with v7 as well?

@midihead7 16K is our default. For some reason, this does not trigger the DART issue.

3 years ago
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RE: Is 64k stripe size the only working option for RAID5 on Apple Silicon with v7 as well?

@midihead7 It seems like it that is what you need to do sadly. When you create with 64k, give it some testing before copying all data to it. Wince y...

3 years ago
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RE: Is 64k stripe size the only working option for RAID5 on Apple Silicon with v7 as well?

@midihead7 Strange that removing a disk is not preventing this. Is your data backed up? We may have to go a different direction to get you running...

3 years ago
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RE: Cant start up MacStudio with Thunderbay 4 attached

@jawong Yes, changing to 64k fixes this over 95% of the time, I hate to claim 100%, as there have been a couple outliers.

3 years ago
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RE: Is 64k stripe size the only working option for RAID5 on Apple Silicon with v7 as well?

@midihead7 Yes that is the idea, as this is taking far too long.

3 years ago
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RE: Is 64k stripe size the only working option for RAID5 on Apple Silicon with v7 as well?

@midihead7There are two workarounds: waiting 5 minutes after restart to connect your disks. Removing one of the disks in the Thunderbay, connectin...

3 years ago
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RE: SR7 won't create R4 or R5 volumes

@dougbitt We sent an email. Did you try unmounting all volumes, then "Add disk"? It appears your partition maps are OK. Are all file copies slow o...

3 years ago
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