SoftRAID Support
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Joined: Aug 28, 2015
Last seen: Apr 28, 2026
Topics: 46 / Replies: 9131
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RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex Couple notes: the SoftRAID version for loading disks/mounting volumes, etc never matters. If MacOS sees a drive, SoftRAID will and vice...

1 year ago
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RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex For (1), we did get a report this is being worked on and is likely to be fixed in some future macOS build. Hopefully sooner than later....

1 year ago
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RE: macOS can't repair drive(s) on Thunder Bay mini

@wfiveash The fact that "Disk Warrior" exists and works is proof enough. 20+ years it has fixed volumes that do not mount. we have been tryin...

1 year ago
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RE: 8.3 Update not working for me

Something blocked SoftRAID Monitor from launching, or communicating with the SoftRAID app. Here are my suggestions: In System Settings/General/log...

1 year ago
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RE: Warranty Enclosure Arrived. Before Migrating, One (Original) Disk Question. I/O Errors. Should I Verify Or Re-Certify This Disk?

@guitarflex I donb't mean putting them in an oven if that is what you are thinking, just a warm room is fine. Over the years, I have found taking a...

1 year ago
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RE: Warranty Enclosure Arrived. Before Migrating, One (Original) Disk Question. I/O Errors. Should I Verify Or Re-Certify This Disk?

@guitarflex I would never plug in "cold" drives from a shelf. You are more likely to get a reallocated sector or IO error. Especially if is a few m...

1 year ago
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RE: Stuck Waiting for Mount

@nawilkes You should have been able to rebuild the directory during a rebuild. But if key files are corrupt, go get your backup from Back Blaze. Un...

1 year ago
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RE: Warranty Enclosure Arrived. Before Migrating, One (Original) Disk Question. I/O Errors. Should I Verify Or Re-Certify This Disk?

@guitarflex Were these disks sitting on a shelf for that period of time? that would explain in my eyes. Lubricant solidifies (gets thicker) over ti...

1 year ago
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RE: Asks to install a new helper tool every reboot

the System must not be deleting the old file. run this command in the terminal.app:sudo softraidtool uninstall You need your admin password. resta...

1 year ago
Forum
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RE: Stuck Waiting for Mount

@nawilkes The issue then is a damaged HFS directory. Disk Warrior is your friend here. Its highly likely to fix everything in place. Its commercial...

1 year ago
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RE: Stuck Waiting for Mount

@nawilkes Optimized for Server is the fastest rebuild. It will rebuild as fast as possible. Your volume is mounted and usable, you do not need to w...

1 year ago
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RE: Thunderbolt 2 enclosure with MacOS 15.2

@eclectic-gorilla No issues reported. And I just ran through some tests, everything is fine with a Thunderbay 4 (TB2) and the iMac Pro.

1 year ago
Forum
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RE: Stuck Waiting for Mount

@nawilkes Yes your volume is mounted. It should be rebuilding, but I do not see the progess I would expect. If you restart, run SoftRAID, do yo...

1 year ago
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RE: Persistent internal error when trying to create volume.

@anonymous-page Please attach a support file, so I can check what is happening. this error happens when a disk is "busy" (generally meaning one or ...

1 year ago
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RE: Stuck Waiting for Mount

@nawilkes Can you attach again? It did not get through. thanks. Could be on the Forum end.

1 year ago
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