SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: Apr 28, 2026
Topics: 46 / Replies: 9131
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RE: Splitting A Mirror - RAID Is Not A Backup, But Should This Work?

Of course you can! Its also not that awful to have 4 volumes. Its more work if you get a problem, but those volumes are independent. Its up to you.

1 year ago
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RE: Mssing 18 TBs

When you purchase an enclosure with drives, you are given the total capacity of disks. RAID generally requires 1 disk for parity. (RAID 1+0 is 50% par...

1 year ago
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RE: Persistent internal error when trying to create volume.

Quit SoftRAID. Manually unmount your volume. Launch SoftRAID and you should be able to create a new volume. I think some process is keeping your v...

1 year ago
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RE: Stuck Waiting for Mount

@nawilkes Attach a SoftRAID tech support file and I can check. (Utilities menu)

1 year ago
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RE: Can't upgrade from 7.0.1 to 7.6.1

I found a way to help you out. Your license should be able to install 7.6.1 now.

1 year ago
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RE: Stuck Waiting for Mount

Was it mounting before you used "Add disk"?

1 year ago
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RE: SoftRAID 8.3 having issues with MacOS Sequoia 15.1

@imacer This is on your iMac Pro, correct? I will make a note to test this, if we can reproduce it with steps, we will report to Apple.

1 year ago
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RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex I would defer to customer service, but I believe that additional fan was for cooling things like a PCI card or NVMe blades.

1 year ago
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1 year ago
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RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex The Furman's should be fine. What you would want is a RMA advance replacement. I think we have enough evidence for that at this poi...

1 year ago
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RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex Make sure you invest in a Line Conditioner if you have not already. They are $100. Cyber Power makes a good one (APC were the best but ...

1 year ago
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RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex Maybe I misremembered the slots that disappeared. I want to put the 7 drive next to the one that was in the top row, either 3 or 4. Thi...

1 year ago
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RE: License shown as restricted and features disabled after renewal last week

@crofford Try "uninstall SoftRAID", then run it and install again. You will need to reenter your license. Let me know if that stops the pop up aler...

1 year ago
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RE: New Mac Studio M2. SoftRaid 8.3. ThunderBay Flex8. All Volumes Disappeared Waking Up - Not A Good Start!

@guitarflex The way these enclosures work is AB, CD, EF, GH are isolated from each set. So 3-4 are connected (using the same PCI lanes)

1 year ago
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RE: License shown as restricted and features disabled after renewal last week

@crofford NO, on the 9th or 10th, it will update. Are you running 8.3?Are you getting pop ups, or notification inside the SoftRAID App?If pop ups, ...

1 year ago
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