SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: Apr 28, 2026
Topics: 46 / Replies: 9131
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RE: Smart staus not visible

@stevenc Were you able to get the Windows diagnostic file saved?

1 year ago
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RE: Smart staus not visible

@stevenc I will talk to the team tomorrow about this

1 year ago
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RE: SoftRaid 7.5 - not showing drives.

@stmoddell As long as the Symptoms you describe show up in the SoftRAID Application, no.

1 year ago
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RE: ThunderBay Flex 8 - Mix of NVME and SATA HDD

the only practical way is a RAID 1+0 volume, with HDD's being the secondary disks and NVMe's being primary. (Note: Edited for accuracy)The top row i...

1 year ago
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RE: SoftRaid 7.5 - not showing drives.

@stmoddell I do not know how these can interfere. Remove the cables and save a support file. then connect the USBA to RJ-45 cable and save a su...

1 year ago
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RE: Smart staus not visible

this is not because of certification. Its something else, SMART may not be supported by the enclosure/bus the drives are connected with. Run the Win...

1 year ago
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RE: NordVPN

@steve223 Its the malware component, yes. And Nord does not write it, it is licensed from somewhere. that is part of the issue, its likely a pr...

1 year ago
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RE: NordVPN

@steve223 Maybe that will help. We do not call Nord malware. We say that the malware add on component alters MacOS in a way that can prevent the So...

1 year ago
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RE: Optimal Stripe Size Raid 5 Softraid 8

There is very little difference with modern drives between 64K and larger Stripe unit sizes. Larger sizes may be slightly be slightly faster streaming...

1 year ago
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RE: NordVPN

@steve223 Its not NordVPN. Its their optional malware component. You cannot get that component from the App store. Its not up to us to figure out...

1 year ago
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RE: How to use chkdsk on a SoftRAID Raid 1 in a Windows Server

In Windows, RAID is not available that early in the boot cycle. I suggest you use a 3rd-party tool to identify what entity/component has a reference t...

1 year ago
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RE: What's the state of SoftRAID for macOS Sequoia 15.0.1 on the 2019 Intel Mac Pro?

@desertnomad Its an intel related issue and only affects the Mac Pro 2019

1 year ago
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RE: any benefit to RAID volumes created with newer versions of SoftRaid vs older versions?

For compatibility we do not change the partition map structure on SoftRAID volumes unless absolutely necessary. Last change was 10 years ago.

1 year ago
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RE: Unable to Erase | Delete Volume SoftRaid v8.3

@j-nerdy Yes. All you need to do is slide the disks out an inch, so they lose electrical contact. Since no volumes on these disks can mount, this...

1 year ago
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