Last seen: Apr 28, 2026
@mkid MacOS versions and the SoftRAID driver loading version are now totally locked in step. I can look into a table on our support page. Its been ...
@steve223 If you do not install the malware separate package, there is no issue.the problem is when their malware protection blocks the SoftRAID Mo...
@jesse-art Give your blades SoftRAID disk labels. Then it is easier to see if it is the same blade or not. No it would not be "common" for a rand...
@bkdad Probably better is use "uninstall SoftRAID", restart, then install again and reenter your license.
@jalari We sell a couple solutions, such as the Helios that have a PCI card available. If it is a full size card, you may need the "node titan", wh...
@mkid SoftRAID 8 supports from 10.14 through the current. After 13.3, the SoftRAID driver version is controlled by your MacOS installed version.
@astrostl What calculator includes RAID 6? I am hoping when we do get RAID 6 out, we will be able to convert RAID 5 to 6, if enough space on ...
Try "uninstall" SoftRAID, restart and start again.
@rjwinks Please attach a SoftRAID tech support file, so I can look.
@rjwinks Are you running 8.1.1?
@jalari Note: your problem on Windows was clearly hardware. reliable hardware does not corrupt data. The volume data should be recoverable, but i...
@dmetz what version of SoftRAID are you running? 8.1.1?
@tarantula Did you still get the helper issue with a newer (8.1) version of SoftRAID?
@jalari Windows support files cannot be posted here. You have a serious issue. What file system is on this volume? You may need to run a data rec...
@jalari Save a SoftRAID tech support file (Utilities menu) and attach it here. I can check with that.

