SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: Apr 28, 2026
Topics: 46 / Replies: 9131
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RE: Moving from Catalina to Windows 11

@chobochobo What is the third page?when did you purchase your Flex 8? Was it bought with drives bundled with it?

2 years ago
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RE: Can you add a drive to a Raid 5 volume in SoftRAID?

@arckanum Yes you can, then "expand volume". Make sure you have backups somewhere, data is "fragile".

2 years ago
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RE: Can you add a drive to a Raid 5 volume in SoftRAID?

@arckanum It is on the road map. Its complex, as we do not control the hardware and such expansion has to be supported by unknown hardware, which i...

2 years ago
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RE: Can you add a drive to a Raid 5 volume in SoftRAID?

We do not support expanding RAID 5 volumes by adding disks, sorry. You will need to delete the volume, create a new one and restore from backups.

2 years ago
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RE: Alert fatigue, and no notification for a drive failure?

@faolan There should only be one notification a day, I will investigate this.Yes it is in the eventual plans to enhance this, such as you describe,...

2 years ago
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RE: Thunderbay 4 won't mount on Windows 10 - fine one MacOS

I think you need to fill out a support ticket for this. It should be auto mounting.

2 years ago
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RE: Alert fatigue, and no notification for a drive failure?

In SoftRAID email notifications, you can uncheck in Email Notifications, under SMART "Extended hours of use". then you won't get any more of those. ...

2 years ago
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RE: Free Trial Confusion

@mcham Trial mode does not have a license key. Windows may be more "strict" than the Mac Side. Let me see if there is something I can do.

2 years ago
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RE: Root Library Daemon Points to Non-Existent Helper

@bkdad This was a faulty preference file, we have it fixed for the next update of SoftRAID.

2 years ago
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RE: Free Trial Confusion

@mcham Try this: "uninstall SoftRAID" utilities menu Launch SoftRAID and see if you are in Premium trial mode now. Do not enter your license until...

2 years ago
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RE: Question About Nag Screen and Automatic Renewal

@rjwinks Your license is activated correctly now. ​​​​​​​In SoftRAID, "deactivate/activate" your license to see your status.

2 years ago
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RE: Root Library Daemon Points to Non-Existent Helper

@bkdad Let me dig into this and see if it can be fixed in the next update.

2 years ago
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RE: Free Trial Confusion

This is your first time running SoftRAID on this computer?

2 years ago
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RE: RAID 6

@astrostl Thanks. I will get that updated. It should not be there.

2 years ago
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RE: NordVPN

@steve223 Sorry, but as things change over time and we do not know (Nord has never reached out to us), we just put a generic message from the Appli...

2 years ago
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