SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: Apr 28, 2026
Topics: 46 / Replies: 9131
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RE: i/o issues, data and parity disk - failed

@drico The volume has to be mounted to validate, so that is proper to leave it mounted.

2 years ago
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RE: Create Raid 1+0 missing from list

Monitoring is automatic. email notification (in addition) is coming soon. If you get a SMART failure, predicted failure, lose a disk, etc, you will ...

2 years ago
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RE: Softraid 7.5 Helper Tool Install // Application cannot initialize itself correctly

@stratmoen With 13.3 and later, there is no more need to even install the SoftRAID driver, which is what I was thinking when I asked for the comman...

2 years ago
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RE: Softraid 7.5 Helper Tool Install // Application cannot initialize itself correctly

@stratmoen OK, so this means the SoftRAID app is unable to write to its folder in /Library/Application Support most likely. Can you send a suppor...

2 years ago
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RE: Create Raid 1+0 missing from list

@carter_itdept Great! Let me know how we can assist. Full email notifications are coming to Windows also, in that same release.

2 years ago
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RE: Create Raid 1+0 missing from list

@carter_itdept I cannot announce dates, sorry. Plus any date could be fluid, depending on progress. But it is not very far away. this year 100%.

2 years ago
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RE: Softraid 7.5 Helper Tool Install // Application cannot initialize itself correctly

Try "uninstall SoftRAID" from terminal (assuming 6.3 or later: sudo softraidtool uninstall restart, run the app, does it work?

2 years ago
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RE: i/o issues, data and parity disk - failed

@drico Please attach a SoftRAID tech support file, so I can confirm there were no errors during validate and tell you what to do.

2 years ago
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RE: Create Raid 1+0 missing from list

We do not have RAID 1+0 available in Windows. It is coming relatively soon, we expect the next update.

2 years ago
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RE: Can't uninstall free trial.

You need to use "uninstall" from utilities menu. not just delete the application.

2 years ago
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RE: i/o issues, data and parity disk - failed

@drico Probably a couple of days. Don't restart. You can use your computer in the meantime.

2 years ago
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RE: i/o issues, data and parity disk - failed

@drico validate does not affect data, it just rebuilds the parity data. interesting, I do not know what caused the IO errors, I see it in the log...

2 years ago
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RE: Make a non-RAID volume to be a mirrored RAID drive

@kenqld-srf We have a command "remove missing secondary disks", which will reset the Mirror to only those disks currently connected. That will fix ...

2 years ago
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RE: i/o issues, data and parity disk - failed

@drico First thing is validate the volume. Did you certify these disks before putting them into use? (or did you get them bundled with a Thunderb...

2 years ago
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RE: Make a non-RAID volume to be a mirrored RAID drive

@kenqld-srf We only allow jpg files, or .txt files. (for security reasons) I do not see any disks that do not have volumes connected, or the matc...

2 years ago
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