steve223
@steve223
Member
Joined: Jun 10, 2020
Last seen: Jan 30, 2026
Topics: 14 / Replies: 171
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RE: License Renewal?

@softraid-support hm that is support as you engage in misleading Advertising; given the amount of issues I had with your Software Raid in the past and...

3 years ago
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RE: License Renewal?

Have a look at your advertising, quite missleading does not appear to me that you need to rent your software after an initial grace period. It says So...

3 years ago
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RE: License Renewal?

@softraid-support yea, I did not buy 2 x Thunderbays because I want to run JBDO and I dare to say not many people would, while you mentioned Promise, ...

3 years ago
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RE: I need a paid Softraid Upgrade to continue using my paid Hardware???

ok, so I tried to enter the Licence printed on my second Thunderbay as that was only purchased last year but can't get past the first 6 letters number...

3 years ago
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RE: I need a paid Softraid Upgrade to continue using my paid Hardware???

the last unit I purchased 30.11.22 So I should have quite a bit "Warranty" left as I purchased previous units I did change my serial number so I guess...

3 years ago
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RE: License Renewal?

@softraid-support I do understand that Hardware support has a time limit and I purchased Raid Hardware which requires driver/software to properly run ...

3 years ago
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RE: License Renewal?

so to continue to use my paid OWC Hardware I now also have to pay upgrades for Softraid to keep using my Hardware????

3 years ago
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RE: Again disks start ejecting itself

@softraid-support MacOs does not ignore disk being ejected, If I drive is disconnected for 5 minutes, that's not an event the OS can ignore. Yes the P...

3 years ago
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RE: Again disks start ejecting itself

@softraid-support nop no changes whatsoever, if it's a Thunderbolt issue why doe it not happen to my Promise Pegasus or the 2 x Thunderbolt 4 NVME's c...

3 years ago
Topic
Replies: 5
Views: 602
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RE: 7.01 update bug!

@softraid-support sorted now, restarted opened again seems like the initial install did not trigger the pop-up for System Preferences to allow driver ...

3 years ago
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RE: 7.01 update bug!

Tried to update to 7.1 but it hangs on the Driver Update Screen It says 60 seconds I'm now 10 minutes in :-(

3 years ago
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RE: Nothing is ever easy with SoftRaid

@softraid-support given you are not a new company should be common practice especially if you need licensed software to run your hardware

3 years ago
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RE: Cant start up MacStudio with Thunderbay 4 attached

@softraid-support by the way it just was another SoftRaid bug as version 7 solved the problem, the Thunderbay now will show up after a restart without...

3 years ago
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