Today I have the same problem.I am writing this because I do not recall reading that the previous licence number is valid, in my case, the SoftRAID 7....

@softraid-support Thank you for your response and for acknowledging criticism of OWC from angry customers like me in a good way.I fully understand tha...

Another OWC user and good OWC customer (Thunderbay cases, various docks, RAM, external and internal SSD... many years of all internal and external per...

@softraid-support A lot of thanks for your support!! Sorry but I don't understand... If you can see the attached images, my RAID5 are all the volume...

so ... do you recommend updating SoftRAID to the latest version? Should i wait? I cannot see clear instructions on the support of your website o...

After three days, do not show anything about certificate, and in the log I don't see anything else about this, after upgrade 10.15.3... (I attach scre...

Thanks for your support and help, many thanks!! (and for the video!) I will certificate my HDD and tell here the spend time and the results. LOT...

Thank you very much for your explanations! I just finished my hard drive's certification (amazing, it took only three and a half days - 4 x 10 Tb o...