SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: May 5, 2026
Topics: 46 / Replies: 9132
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RE: Any idea why upgrading to 7.6 from 7.5 the helper tool gets hung up?

@john-graham B8 has one significant change, where we detect applications users install that interfere with SoftRAID and pop up a dialog box alertin...

2 years ago
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RE: An internal part of Softraid application has stopped functioning properly

@davo There is only one enclosure according to macOS. What is the second "RAID"? Is it a separate enclosure? If so, what is it? Does it have power?

2 years ago
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RE: An internal part of Softraid application has stopped functioning properly

@davo Please attach a SoftRAID technical support file. that is all you should ever have to attach.

2 years ago
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2 years ago
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RE: Upgrade to 7?

@dfortney I am very backlogged, but will try to get to this, thanks for your patience. (i am trying to get a process for all afflicted users, ac...

2 years ago
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RE: Any idea why upgrading to 7.6 from 7.5 the helper tool gets hung up?

@john-graham Thanks for the feedback. What I will be looking for next are failures!

2 years ago
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RE: Upgrade to 7?

B7 has been posted a few minutes ago. Let me know.

2 years ago
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RE: Any idea why upgrading to 7.6 from 7.5 the helper tool gets hung up?

@stevebgb We have to finish this issue, it is not 100% yet. The beta will never expire, there will be new ones. Especially now, as we are on the ta...

2 years ago
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RE: Restore Point Fails

I am trying to find you help on this problem....

2 years ago
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RE: Any idea why upgrading to 7.6 from 7.5 the helper tool gets hung up?

@stevebgb It appears we found the source of the blue screen problem, a change in the MacOS development kit, so hopefully this beta fixes both the b...

2 years ago
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RE: Cannot renew plan, only offered to repurchase at full price

Post your license. (I will delete it) and I can see about fixing this.

2 years ago
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RE: An internal part of Softraid application has stopped functioning properly

@ckuehne the link is here:SoftRAID.com/sr_betaPlease let me know.(look for b7, it may take a couple hours to get posted)

2 years ago
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RE: Upgrade to 7?

@dfortney Wait until we have a confirmed fix. It appears we found the source of the blue screen problem in beta 6, a change in the MacOS development...

2 years ago
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