@john-graham Startup from the external. Run this command, and send the text here: ls -als /Library/Application\ Support I want to see what the ...

@roby68 Passed on to the main developer. If I hear back something useful, I will post.

@calbear88 100% correct. Fixed.

Use goto folder and go to /Library/Application\ Support/ folder. Is there a SoftRAID folder in there?

@gvansteelant this is a relatively new enclosure? It is replaceable, if so.

@calbear88 Fixed No, because that was in 2021. You actually were given a few months free support/upgrade time from this snafu

@john-graham the volume that SoftRAID is not launching from is OS X Boot? Is that the actual volume name? What if you startup from that system ...

@calbear88 Your license is fixed,it is working until next month so you can upgrade it.

@john-graham Please save a SoftRAID Technical support file (Utilities menu) with all disks connected and attach it. A system Profiler is not eno...

@calbear88 Give me your license, I can fix it, it will not be posted.

@dmcrobbie Can we try something Run the Terminal.app.Run this command:sudo softraidtool uninstalland restart. (Utilities menu)Shutdown(its OK...

@john-graham Is there a difference in what utilities are installed on the external? Lets see if I can find something that could be causing this.Oth...

@calbear88 Can you try again? there was a bug with a batch of licenses that were not getting the correct update options. I am told that is fixed no...

@john-graham And SoftRAID will run if you boot from the internal? Is this a clean system, or one you have been actively using?

@gvansteelant Here is what I would try next: Create a volume with the other three drives and see if it works. If so, try certifying the hanging...