SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: May 11, 2026
Topics: 46 / Replies: 9132
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RE: Slow and inconsistent write speeds to RAID 5 volume in Windows

@roby68 What brand drives are these? This does not seem normal. Can you create a support ticket? You can go to softRAID.com/support Then run th...

3 years ago
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RE: Is 64k stripe size the only working option for RAID5 on Apple Silicon with v7 as well?

@midihead7 Unless policy is changed, I do not think you need a paid developer account to access the beta versions. YOu do need an Apple ID, so give...

3 years ago
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RE: Is 64k stripe size the only working option for RAID5 on Apple Silicon with v7 as well?

@midihead7 Is he on 13.3? This is the DART panic. I think it is triggered by large amounts of small I/O's. So yes that could trigger it, but I do...

3 years ago
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RE: Kernel Panics Softraid 7.5

@ron-inabinett I know. .rtf has been deemed to have "risk", so it is text only. Did you make the file in text edit, then use the "Make Plain text" ...

3 years ago
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RE: All devices missing from SoftRAID app

@ron-inabinett Try each one independently, and see if both on their own trigger the panic. then you know which to pull out. If it is both, then yes...

3 years ago
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RE: All devices missing from SoftRAID app

@ron-inabinett This is an incredibly frustrating issue. And all signs so far from users is 13.4 beta is fixing this. You are welcome to try it. T...

3 years ago
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RE: Kernel Panics Softraid 7.5

@ron-inabinett the trick is in Text Edit, you have to "make plain text", or it will always save the file as .rtf. (or check out BBEdit, which is ...

3 years ago
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RE: Unclear About the Update and Support Plan

@micheloupatrick We are working to make it as easy as possible. Its always going to be a bit complex when users have multiple licenses/enclosures b...

3 years ago
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RE: Unclear About the Update and Support Plan

@micheloupatrick Since you upgraded to Pro, its not simple. You can use either license, but the XT license won't support the non OWc enclsoure when...

3 years ago
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RE: Ventura 13.3 and later - what's new

@gvansteelant Does not matter, we have a repair depot in Brussels, where you can return ini warranty products. Try owc.eu, it should direct you to ...

3 years ago
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RE: Kernel Panics Softraid 7.5

@Ron Inabinett Please for others to be able to read the forum, do not post long kernel panics. Only attach them as text files if you want to show th...

3 years ago
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RE: Unclear About the Update and Support Plan

@decho It should be fixed, sorry, this was a bug.

3 years ago
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RE: Newbee Question - Powering Down?

Best recommendation with RAID, is unmount, wait a minute then power them off (give the disks time to flush the disk cache) Not much you can do about...

3 years ago
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RE: Softraid 7.5 now requires separate entry of system password before loading

@denverite I am hoping we have time in the next update to fix the blank window problem, in addition to the authentication issue. We are first tryin...

3 years ago
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RE: Softraid 7.5 now requires separate entry of system password before loading

@Denverite This is something we are working on, it will be changed in a future version of SoftRAID. Its a side effect of the driver loading change. ...

3 years ago
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