@iftibashir Couple observations:the volume was apparently erased by Disk Utility or some MacOS process. I have seen such cases. As an EFI volume, Soft...

@macsupport It also logically makes some sense, the USB at the end of the TB chain, vs direct connected to Studio. Hopefully this does resolve it.

@stempnakowski Can you try once more "change serial number" in SoftRAID and paste (or enter) your license once more?let me know if it works this ti...

@henry-in-florida One advice says take half the units and connect them to the other side of the laptop and try that for stability. See if you get r...

@stempnakowski Can you reenter your license and save again? Or update to 8.6.1? thanks!

We have released SoftRAID 8.6.1, which addresses this issue.Note: you may have to enter your license number one more time, but if your status was prem...

@henry-in-florida What is the model number of your dock?

@henry-in-florida Absolutely. If you have a T4 dock, it should be able to handle mounting all attached devices. What ever is going on is hardware c...

@stempnakowski If your license was Premium, that should not change. You can post a support file, after entering your license and I can check.

@henry-in-florida 8.6.1 is coming shortly. It fixes this, very low impact change.

There is a bug in 8.6, where the serial number does not survive a restart, or upgrade. A fix is coming immediately. In the meantime, SoftRAID 8.6 will...

Yes you can absolutely swap enclsoures, etc. SoftRAID does not care how disks are connected, as long as the connection is "reliable". I would add mo...

@macsupport You are right. I missed that there is no BSD number.There is no simple way to test the enclosure. You can certify the disks, making sur...

@cjglynn Maybe you should rethink your perspective? SoftRAID holds peoples mission critical data, thousands of petabytes. And you want new version...