SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: May 11, 2026
Topics: 46 / Replies: 9132
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RE: SoftRaid will not load

@davidmatthews@me.com FYI: with 6.3 and later, we made this easy, with the command line:sudo softraidtool uninstall When you launch SoftRAID with ...

3 years ago
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RE: R5 volumes split again

@dougbitt Since I don't see this anywhere else (we do on very rare occasion), I am suspecting something about your enclosures.

3 years ago
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RE: Is 64k stripe size the only working option for RAID5 on Apple Silicon with v7 as well?

@eMouse Please attach a SoftRAID tech support file. And, Next time the system panics, on restart, there is a "Report to Apple" option. click tha...

3 years ago
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RE: An error occured initializing a disk. This disk is currently being used by another application

@DDarlington There are a couple reasons, first manually unmount all volumes with SoftRAID from the desktop. then try again. Its also possible you ...

3 years ago
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RE: SoftRaid Pro Compatible/Incompatible Enclosures List

@skyward If they cannot be put into JBOD mode, then SoftRAID can not manage the disks, unfortunately, as they are effectively hidden from the Operatin...

3 years ago
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RE: SoftRAID Monitor 7.0.1 shows no volumes after first app launch

@godangermedia this is our bug. It is a UI bug only, and we are working on it. A simple workaround is use the 7.0 application temporarily. Run it, d...

3 years ago
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RE: Is 100/200 Mb/s normal?

@chrisle these seem like terrible numbers. Please attach a SoftRAID technical support file, so I can look deeper. How much data is on this volume?

3 years ago
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RE: Can I certify 2 disks at once using OWC Drive Dock USB-C Dual Drive Bay? (USB 3.1 Gen 2 OWCTCDRVDCK)

@envoy510You can certify as many as you want at once, On thunderbolt 8 drives takes no longer than 2. On USB, I think 4 drives saturates the USB bus.

3 years ago
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RE: Upgrading Mirrors to Larger Drives

@envoy510 After you replace and rebuild the drives, you need a 6.0.5 or older version of SoftRAID to perform the resize, so you do need a Big Sur or...

3 years ago
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RE: Undelete files

@HexaA3Yes, I would recommend Disk Drill for this. (or R-Studio). there may be others, but these two apps scan fast.

3 years ago
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RE: Validating is extremely slow

@hys17 Yes please do. I don't have a simple answer for you. Please run the Windows Diagnostic program. With the drive array/set connected, please ...

3 years ago
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RE: R5 volumes split again

@dougbitt Power on your enclosure(s). Do the disks spin up one at at a time (you can tell from the access lights in front)?Or all at once? that wi...

3 years ago
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RE: Is 100/200 Mb/s normal?

@chrisle You need to use the latest Black Magic Speed test, or AJA System test (I can give you the settings, but not the AJA app store version, it g...

3 years ago
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RE: Is 64k stripe size the only working option for RAID5 on Apple Silicon with v7 as well?

@midihead7 I generally recommend Thunderbolt devices ,but yes the MEPQ would work.

3 years ago
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RE: Validating is extremely slow

@hys17 Do you have a case open? I asked a coworker who thought you did. let me know.

3 years ago
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