SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: May 11, 2026
Topics: 46 / Replies: 9132
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RE: Mac Display going dark on energy saver unmounts the Thunderbay4 with thunderbolt 3 connections.

@steve223 MacOS may not be reporting any disconnects. I know if I connect a 4 drive Apple RAID 0, A) it constantly wakes/sleeps when the mac is sle...

4 years ago
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RE: softraid v7 kext fails because of a dependency resolution error

There is a simple way to know if SoftRAID's driver is loading. Connect a thumbdrive, initialize it and create a non RAID volume. If it mounts, all is ...

4 years ago
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RE: Nothing is ever easy with SoftRaid

@steve223 I am going to bring this up in engineering meeting, as you are not the only one missing the links, etc. We have a solution under consid...

4 years ago
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RE: Mac Display going dark on energy saver unmounts the Thunderbay4 with thunderbolt 3 connections.

@ufoclub1977 This is indicative of a hardware issue somewhere, if the disks are no longer showing up in MacOS. Cable or enclosure most likely. Perh...

4 years ago
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RE: Cant start up MacStudio with Thunderbay 4 attached

@steve223 Whatever is/was going on, we made no change that would have impacted this. I would like to give engineering credit, but can't. ;-)

4 years ago
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RE: Mac Display going dark on energy saver unmounts the Thunderbay4 with thunderbolt 3 connections.

@ufoclub1977 Is this your experience? I am assuming TB2 and TB3 are the same for sleep. I have not tested between TB2 and TB3 for this.

4 years ago
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RE: v7 is almost 50% slower than v6 on M1 Pro Macbook

@syd Benchmarking does not always show the reality. its OK. Over the past few years, AJA has shown consistent numbers across systems, but it need...

4 years ago
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RE: v7 is almost 50% slower than v6 on M1 Pro Macbook

Sure this is not a Black Magic bug? Use AJA system test and see if you get normal performance. My recommendations for settings are any 5K video, 16bit...

4 years ago
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RE: Popup message relating to driver every time I open the app

You seem to run into every MacOS bug that affects SoftRAID! The extensions cache was not reset when you installed the driver. When you install the d...

4 years ago
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RE: Desktop icon missing after upgrade to SoftRAID 7

This icon issue is from Big Sur and not fixed. the Icon will come back, probably after the first Ventura update, or Security update. Or you can past...

4 years ago
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RE: M1 Max MBP Gets Wedged, Cannot Unmount SR Arrays

@higgins If there is an issue, I will find it if it does not require a specific app like the Adobe suite.

4 years ago
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RE: M1 Max MBP Gets Wedged, Cannot Unmount SR Arrays

@higgins Both running Adobe software? Or what?

4 years ago
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RE: Nothing is ever easy with SoftRaid

@steve223 We tried to add enough links for users to upgrade their licenses.Maybe we will need to improve the links/etc. Here is the main link: ...

4 years ago
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RE: Mac Display going dark on energy saver unmounts the Thunderbay4 with thunderbolt 3 connections.

Yes it is pretty much a known issue Mac hardware issue. Uncheck Put drives to sleep and disable display sleep seems to avoid this.

4 years ago
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RE: M1 Max MBP Gets Wedged, Cannot Unmount SR Arrays

@higgins We have not seen anything similar in "casual" testing. I will be setting up 4 systems this week, that will run 24/7 with intensive I/O, bo...

4 years ago
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