@mark_isky Do you have a Thunderbay? so you can put the drives in to check? they won't be hurt mode in a Thunderbay. Do not put them back in the ...

Serious issue. If you set the Terramaster to hardware RAID, most likely, it has already wiped the volume headers on the disks. First thing to do...

@steve223 Warranty on a bare enclosure is 1 year. With Drives the combo has a 3 year. We do have ozzie help, but the repair depot may be in Taiwa...

@steve223 Every restart. But is the enclosure blinking at all, like flashing lights? Are the drives powered up or down? I am trying to figure out wh...

@steve223 What do you just before to make the drives stop appearing? Do you hear them spin up when you connect the cable? Are lights flashing on ...

@steve223 If SoftRAID does not see the drives in the left column, this is a hardware problem. Does it happen with all buses? All ports on the enc...

@koloa Supposedly when running 6.3 and it failing to run, it should still enable the command line tool. Here is the long way to remove the driver...

@steve223 Lets diagnose this way. when it is not mounted, run SoftRAIDdoes the enclosure show up?if you expand the disk tile, is there a Disk Ide...

If you open the log files in text edit, then "save as plain text", then you can attach them. We do not allow RTF or .doc files on the forum. there is ...

We will have something within a week or so of release. We want to do a run through before shipping anything.

@nwhit This is not an issue I have encountered or heard complaints about before. its possible also that this is common, but no one really notices. ...

Install anything new? MacOS controls all this, SoftRAID is passive when it comes to sleep etc. This seems like the disks are sleeping/disconnecting ...

@koloa To find out what version macOS is actually loading, use this command: sudo kextstat -b com.softraid.driver.SoftRAID I think if you launc...

What we can try to do is generate a file set of random files like this and see if it gets any particular issues in Ventura.

@mrfearless47 I don't see the attachment, but it may not be useful anyway. What may be helpful, is a "get info" on the volume. Number of files and ...