SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: Apr 28, 2026
Topics: 46 / Replies: 9131
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RE: Softraid Crashes when trying to create new volume

@j-nerdy Did you try unmounting the other SoftRAID volume also?

1 year ago
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RE: May never do this but have wondered for at least 3 years

Yes you can certify a drive on an older Mac. As long as you have a bootable external drive, certainly. That's a reasonable question for ARM, as we h...

1 year ago
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RE: Cannot boot with ThunderBay enclosures post MacOS 15.2 DB2 on a 2019 Mac Pro

@lychee128 Thanks, we presented yours and a couple other cases to Apple. This is a MacOS bug. It is being investigated, and a fix is promised to be...

1 year ago
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RE: Driver 8.3 and Sonoma 14.4.1

Not to worry. MacOS from 13.3 forward dictates the SoftRAID driver version and it cannot be changed in that MacOS version, its a protected driver.Be...

1 year ago
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RE: RAID 5 Array Showing 'Unknown Format' After Drive Failure

For this you need to fill in a support form: Also, Run the Windows Diagnostic program with the drives connected. You can download it here: This shou...

1 year ago
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RE: Cannot boot with ThunderBay enclosures post MacOS 15.2 DB2 on a 2019 Mac Pro

@lychee128 I need some specific information, as this is a bug we have seen a couple times, but do not have enough info yet to file a bug report to ...

1 year ago
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RE: rebuilding, waiting for mount

@angusm I will remind the staff on this issue. They should know.I will look into documentation. I am surprised Disk Utility repaired/mounted your...

1 year ago
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RE: 60 Seconds Before Leaving Town, Multiple Read Errors, Multiple Disks....

@guitarflex I read your message as the disks in the MEPQ (USB enclosure) being slow to spin up. Which ever it is. CCC works on any volume. Its po...

1 year ago
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RE: 60 Seconds Before Leaving Town, Multiple Read Errors, Multiple Disks....

@guitarflex "SoftRaid has been slow to show disks in the left column and volumes in the right column for some time now." SoftRAID shows the disks...

1 year ago
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RE: Cannot boot with ThunderBay enclosures post MacOS 15.2 DB2 on a 2019 Mac Pro

@john-graham Thanks for posting. This is good to have an Apple confirmation its coming soon

1 year ago
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RE: rebuilding, waiting for mount

A volume cannot rebuild unless it is mounted. this is unfortunate. You may need to run Disk Drill, or R-Studio to recover, if the data on this volum...

1 year ago
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RE: 60 Seconds Before Leaving Town, Multiple Read Errors, Multiple Disks....

Sorry for all the hassle on this and its good to take all disk errors seriously, as even if not an actual disk failure, it does mean a communications ...

1 year ago
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RE: Kernel panic on sleep still happens in macOS 15.2

@josha We got it. I just removed the dropbox link for you.

1 year ago
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RE: Rebuilding Time

Its not working OK. the problem is the volume's directory became damaged. easiest fix is purchase Disk Warrior. Backup/restore is real tedious on 50...

1 year ago
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RE: Kernel panic on sleep still happens in macOS 15.2

@josha This may take time to investigate and we will report it to Apple again. If I need a System Diagnostic, I will let you know. Set system not t...

1 year ago
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