SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: Apr 28, 2026
Topics: 46 / Replies: 9131
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RE: Disk I/O Error then Data and Parity Disk - Failed

@rmoose Disk Warrior is your friend on HFS volumes. I hope they get an APFS version released one day!

1 year ago
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RE: Kernel panic reboot once a day or once every few days

@sergey Yes, thank you, I thought I had posted, sorry.We submitted this to Apple for review, but since it is a holiday week, it won't be for another w...

1 year ago
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RE: I have lost availability to change permissions on my 8 disk 28 TB RAID

Short answer: use Disk Warrior.When your system shuts down or restarts, MacOS closes the volume directory on all mounted volumes, then unmounts them. ...

1 year ago
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RE: Thank You

@dfortney Some enclosures come with SoftRAID, it depends. Did it specifically come with SoftRAID? the sticker would be on the bottom. Including Sof...

1 year ago
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RE: Thank You

@dfortney You can create multiple different volumes with SoftRAID, and multiple RAID and file systems. No issues on your end. APFS is different, ...

1 year ago
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RE: Disk I/O Error then Data and Parity Disk - Failed

Please attach a SoftRAID tech support file. DId the volume ever mount?

1 year ago
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RE: rebuilding - waiting for mount doesn't work - tried to attach report here

the volume is unable to be mounted by MacOS. Is there important data on it yet?Is this HFS or APFS? Some users have been having issue posting suppor...

1 year ago
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RE: Kernel panic reboot once a day or once every few days

@sergey I would be surprised if ChatGPT knew how to diagnose this. What I need is a system diagnose file, after the next panic. On restart, run...

1 year ago
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RE: Spin down of HDDs

try setting system to never sleep. or a third party utility like caffeine or amphetamine SoftRAID does not control sleep at all.

1 year ago
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RE: Smart staus not visible

@stevenc We do not understand this yet, we can upload, with normal user accounts, we are sure it is not "permissions". Could it be the browser? I...

1 year ago
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RE: 2019 Mac Pro + Sequoia issue: does this impact Mac mini (2018) too?

No, this particular bug is unique to the 2019. We tested on the Mini 2018 and do not see any issues.

1 year ago
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RE: SoftRaid 7.5 - not showing drives.

@stmoddell We are investigating.

1 year ago
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RE: Unable to Erase | Delete Volume SoftRaid v8.3

@j-nerdy Something is keeping the volumes "open". (disks with mounted volumes have their partition maps write protected) Connect to a different c...

1 year ago
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RE: SoftRaid 7.5 - not showing drives.

@stmoddell Try connecting the cable and entering this into terminal.app and your password when prompted:sudo softraidtool generatereport ~/Desktop/...

1 year ago
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RE: Smart staus not visible

How are these disks connected to the computer? USB? Or Thunderbolt?

1 year ago
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