[Sticky] Big Sur on M1 machines and SoftRAID issues

@softraid-support :-(

@antonyrock

I agree that this is so frustrating, I wish I had a simple solution.

"uninstall SoftRAID" via terminal should have resolved this.

What was the last version of SoftRAID that worked for you?

@softraid-support I did everything as you said, but it didn't help

@softraid-support What was the last version of SoftRAID that worked for you?

it was when you said install mac os for beta testers then everything worked fine

step...5745 -

@antonyrock

I have an idea.

If you first disconnect all disks except the internal, does SoftRAID launch?

It looks to me as if collecting SMART data is hanging the SoftRAID Monitor. The window is blank for a long time, as the App cannot get access to the disks, or there is a hang collecting info.

(in particular, the application interface should show your internal disk almost immediately, not have that long period with a blank screen)

If you create a clean new system, does SoftRAID launch?

(Disk Utility, add a new volume, boot with command r, internet recovery mode and reinstall MacOS, and point it to this new volume. With APFS, it will not disrupt your current system, but live side by side, as volumes share space in the same APFS container)

I am not sure if I should post your videos they may contain a private link to you.

@softraid-support

If you first disconnect all disks except the internal, does SoftRAID launch? no

Hello. Installing a new OS in a new volume solved the problem, soft raid is working properly. But how do I solve the problem in my current OS ?

@antonyrock

Its weird, as you did the "manual" uninstall via all the terminal commands, so it probably is something blocking SoftRAID monitor, rather than a damaged SoftRAID file.

What if you remove the Samsung drivers? Just a guess.

@softraid-support What if you remove the Samsung drivers? Just a guess. 

I deleted them. it didn't help. I can give you remote control. i really want to fix my problem With the soft raid

@antonyrock

If you did not use an uninstaller, did you also run these two commands in the terminal and restart?

sudo kmutil clear-staging
sudo kextcache -i /

@antonyrock

I do not think remote will help, as all I can really do is what I recommended.

Just as a test, what if you try the SoftRAID 6 current beta?

http://www.softraid.com/sr_beta

@softraid-support it didn't help

@antonyrock

What if you use Migration Assistant to move all your files to the "clean" system, if there is room on your volume?

I am sorry that I cannot find a simple solution at this time.

@softraid-support I reinstalled the system from scratch. and now I can't make mount SoftRAID

@antonyrock

Expand the volume tile. Does it have a disk identifier number? Or a - ?

That will tell you if the driver is loading. If you "Allowed" OWC as an identified developer, then your volume should be mountable, manually loading the driver is worst case.