@carynorton Yes, you could run into unexpected issues down the road, so its best to reset this macOS "database". Its no different than resetting ...

@imgoinmad Maybe by "MacOS 20" it will be fixed (sarcasm alert). This sleep issue has been around for more than 5 years. I think since the introd...

@heavyweather In Text Edit, you must use the menu command, "Make Plain Text", or it saves as RTF regardless of what you name the file. We are in ...

@carynorton I recommend you do this, as disabling SIP (even temporarily) can have longer term repercussions on installing drivers in Big Sur and la...

@mountaincat Try resetting the cables, if you have not yet. Pull the cables and plug them in firmly. Does that help?

@heavyweather Please attach panic logs as text files (Make plain text in Text Edit) so others can read this thread. We have reported this to Appl...

@imgoinmad With only one enclosure this should not be happening. Try moving to a different bus on the Studio, see if that helps.

In short, your units are under warranty, so all updates/upgrades are free during the warranty period and you are entitled to full tech support. When y...

@gdecastelaze The message you are getting is the volume is busy? time Machine keeps a volume open. Remove it from Time Machine, restart, then tr...

@dfortney True, 85% update within 6 months. I understand the feelings on this, but we have to maintain the software, and most users cycle new enc...

@mountaincat Did something change in your system? What is the most likely explanation, assuming this is happening around sleep, is the Thunderbolt ...

@dfortney Only if you keep updating MacOS. The license itself is permanent, but upgrades will stop when the support expires. But you can keep using...

What made you disable SIP?

Here is a link to the current beta for SoftRAID 7 for Ventura. We are performing an additional round of testing and are making a couple final cha...

@dfortney Going forward, we are moving to a support plan process. versions will not be the determining factor, if you are under a plan, you will be...