SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: Jun 12, 2026
Topics: 46 / Replies: 9141
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RE: macOS 13 (Ventura) public beta

@dfortney Going forward, we are moving to a support plan process. versions will not be the determining factor, if you are under a plan, you will be...

4 years ago
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RE: Major Problems

@mark_isky Glad to hear you have the data back. We may have been able to recover if you were in the USA, we have a modest flat rate for this, if th...

4 years ago
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RE: macOS 13 (Ventura) public beta

@tomnash It is 6.3.3 beta, plus some additional tweaks, so it is indeed stable. We have a couple more things to get in before we release SoftRAID 7...

4 years ago
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RE: Ventura/SoftRaid 7 Upgrade Process?

I always disconnect my storage when upgrading MacOS. You upgrade Ventura first, then install SoftRAID. If you do it the other way, you will need to ...

4 years ago
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RE: Raid drive does not mount, until user logs in

@fveja I do not remember. We added this about 10 years ago. ;-) I think it is a parameter in macOS.

4 years ago
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RE: M1 Studio Can't load 7.0 Beta 18 driver.

@denverite The idea on a clean install is so you have a clean reference point. You can always delete it later, use Migration Assistant to migrate d...

4 years ago
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RE: M1 Studio Can't load 7.0 Beta 18 driver.

@denverite If the SoftRAID driver is not loading, then all that happens is you get MacOS popping up dialog boxes wanting to initialize the disks (i...

4 years ago
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RE: M1 Studio Can't load 7.0 Beta 18 driver.

Was this an upgrade install of Ventura? I notice all your extensions are marked "unsigned". You may want to either reinstall Ventura and see if this...

4 years ago
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RE: M1 Studio Can't load 7.0 Beta 18 driver.

@denverite Can you send another support file, with the SoftRAID disks connected? thanks

4 years ago
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RE: M1 Studio Can't load 7.0 Beta 18 driver.

Can you try this in terminal.app: ls -l /Library/Extensions/SoftRAID.kext/Contents/MacOS Send me the output. I also need a SoftRAID tech support...

4 years ago
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RE: Cant start up MacStudio with Thunderbay 4 attached

@td-le0016 The panic is the DART panic? We may have enough data for Apple at this point, I may have news in the next few days, but no guarantees, a...

4 years ago
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RE: Raid drive does not mount, until user logs in

We have a preference in SoftRAID volumes tab. "mount volumes when user not logged in". Try that.

4 years ago
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RE: macOS 13 (Ventura) public beta

@theubster We are going to push them. I have three sets of data, which is enough for Apple bug reports on this issue.

4 years ago
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RE: macOS 13 (Ventura) public beta

@christiandrothler The SoftRAID driver is not loading. Assuming SoftRAID was working on this computer/system previously, all you should need to d...

4 years ago
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RE: One or more of the disks for the volume ___ is no longer usable

@mountaincat I wish I had a simple answer. Sleep is so inconsistent in behavior, there is no reason for drives to keep waking up, nor sleeping in t...

4 years ago
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