@dabee I removed most of the strings for length. I am guessing engineering is aware of these, but will add it to the bug. the fact Monitor is lau...

@dabee the Monitor is a faceless app, it won't "do anything", but perhaps enable the app to launch. When you double click on it, do you see the M...

@davo Does this happen only on "cold startup", and generally or always the drives show up on restarting? I am wondering if you can test a theory....

@spyro70 Its a problem where the System does not launch SoftRAID Monitor at startup, and even uninstall/reinstall does not work. Our engineer does ...

@dabee You are getting "a part of the SoftRAID Monitor failed"? If yes, then if you go to /Library/Application Support/SoftRAID, and first double...

@dabee When you enter your license, what happens? (SoftRAID menu)

@dabee If you click OK, you can still save a support file and attach it.

@dabee You mean 7.6.1 then. Attach a SoftRAID support file, I can check out what the issue might be.

@dabee What MacOS version are you running that you want 7.5.1?

@chobochobo For now, just install SoftRAID on the mac, then "deactivate" your license. then install onto windows and use on Windows. To go back a...

@spyro70 Unlikely, but you can try it and report back. Make sure permissions are set correctly.

@spyro70 I have a meeting with engineering next week to review this.another idea to get you by is create a second system, which is not hard, then b...

@chobochobo 5.8.4 is old enough there is no upgrade path. You r Flex 8 came with a license, use that. There is a new version for Windows coming i...

@chobochobo If you are permanently moving your enclosure to windows, you do not need to buy anything extra. Your license will work on SoftRAID Wind...

Please save a SoftRAID tech support file, one from each computer and attach here. I can take a look (SoftRAID Utilities menu)