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[Sticky] Big Sur on M1 machines and SoftRAID issues

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Sunstarfire
(@sunstarfire)
Estimable Member

@softraid-support Sorry for another one. The DART controller is the controller responsible for USB (and thus Thunderbolt) in the Apple M1 Macs. This is a known problem and a reason a lot of people have given back their M1s. It is also something that hopefully is fixed by a new MacOS. I have similar crashes pretty regularly.

It seems to help to disable the Mac putting the disks to sleep, at least some people said that.

I had the same crash here.

In the same thread, I wrote this (after searching for a while, and this referred to SR beta 46):

OK, last one for today. The dart-apciec1 in the panic points to the AppleT8020DART, which is actually the I/O controller for the USB bus. I have since disconnected everything from the USB Bus, but I am not sure if that controller also controls TB.... if it does, it is an error on the Thunderbolt Controller, but it is definitely connected to Softraid, or at least to an external TB drive (I do not have another one to test it). I will do some more testing tomorrow, but as soon as the Akitio is connected, I get a crash. If I have it connected at startup, the system will crash soon. If I let the system boot and connect it then, it may run for some time.

ReplyQuote
Posted : 05/02/2021 12:08 am
(@softraid-support)
Member Admin

Thanks, we should, It should be the second public beta. We were not sure whether the first beta would be "public" or "developer" only. It's confusing.

This post was modified 12 months ago by SoftRAID Support
ReplyQuote
Topic starter Posted : 05/02/2021 3:33 am
(@lennardsmith)
New Member

Hi! I'm having the same issue as the previous User. I've got a new M1 Mac Mini, running Big Sur 11.1, and SoftRaid Beta b48. At first SoftRaid would see my Raid 5 setup but would not mount until I restarted and allowed the Extension changes. 

Now however, when I turn on my Raid, my mac will shortly freeze, flash pink and restart. After doing this a few times, it gave me the Panic Medic Boot. I've been trying to understand from this thread whether there's anything I can do to fix or work around this issue right now? Or do I just have to wait for a new SoftRaid or Apple update? 

I have the Error Report which I can send if that's helpful? I tried attaching it here as a .rtf, txt, and pdf but it kept saying none of those formats are allowed.

Any help would be greatly appreciated! Thank you in advance!

ReplyQuote
Posted : 06/02/2021 1:12 pm
(@softraid-support)
Member Admin

@lennardsmith

This also sounds like you have a Mercury Elite Pro, connected with USB and a USB C to A connector type. If so, connect with a C to C cable and it will be OK. This is a reported kernel bug, we do not know when it will be fixed.

ReplyQuote
Topic starter Posted : 06/02/2021 3:13 pm
(@kaijujoe66)
Eminent Member

So the SoftRAID 6.0.1b48 beta express in 20 days.  Will there be a new beta before then for M1 Macs or should we go over to the trial track?

ReplyQuote
Posted : 06/02/2021 4:16 pm
(@softraid-support)
Member Admin

@kaijujoe66

Beta versions will not expire before 6.0 is released. There are new beta's released before they expire.

ReplyQuote
Topic starter Posted : 06/02/2021 4:56 pm
(@lennardsmith)
New Member

@softraid-support Thank you! Yes, this worked! My Probox RAID unit was connected with a USB C to A cable, but swapping it to a C to C has worked! I appreciate the help!

ReplyQuote
Posted : 06/02/2021 7:39 pm
(@lennardsmith)
New Member

@softraid-support while my RAID is now connecting, this morning I've been suffering from it disconnecting and again crashing my Mac Mini. Do you have any thoughts on why this is?

 

panic(cpu 1 caller 0xfffffe0011dbbdc4): "Spinlock timeout after 12606657 ticks, 0xfffffe40160b39f8 = fffffe0015e84358"

Debugger message: panic

Memory ID: 0x6

OS release type: User

OS version: 20C69

Kernel version: Darwin Kernel Version 20.2.0: Wed Dec  2 2021 PST 2020; root:xnu-7195.60.75~1/RELEASE_ARM64_T8101

Fileset Kernelcache UUID: 3E6AA74DF723BCB886499A5AAB34FA34

Kernel UUID: 48F71DB3-6C91-3E62-9576-3A1DCEF2B536

iBoot version: iBoot-6723.61.3

secure boot?: YES

Paniclog version: 13

KernelCache slide: 0x000000000a150000

KernelCache base:  0xfffffe0011154000

Kernel slide:      0x000000000ac90000

Kernel text base:  0xfffffe0011c94000

Kernel text exec base:  0xfffffe0011d5c000

mach_absolute_time: 0x712d89093

Epoch Time:        sec       usec

  Boot    : 0x601fe8ec 0x00029ee8

  Sleep   : 0x00000000 0x00000000

  Wake    : 0x00000000 0x00000000

  Calendar: 0x601fedd6 0x000eb6e7

 

CORE 0 recently retired instr at 0xfffffe0011ec6c5c

CORE 1 recently retired instr at 0xfffffe0011ec5798

CORE 2 recently retired instr at 0xfffffe0011ec6c5c

CORE 3 recently retired instr at 0xfffffe0011ec6c5c

CORE 4 recently retired instr at 0xfffffe0011ec6c60

CORE 5 recently retired instr at 0xfffffe0011ec6c60

CORE 6 recently retired instr at 0xfffffe0011ec6c60

CORE 7 recently retired instr at 0xfffffe0011ec6c60

Panicked task 0xfffffe166cfbd8e0: 67748 pages, 545 threads: pid 0: kernel_task

Panicked thread: 0xfffffe166e290000, backtrace: 0xfffffe308a603750, tid: 12610

  lr: 0xfffffe0011da9f8c  fp: 0xfffffe308a6037c0

  lr: 0xfffffe0011da9d58  fp: 0xfffffe308a603830

  lr: 0xfffffe0011ecbf5c  fp: 0xfffffe308a603850

  lr: 0xfffffe0011ebd914  fp: 0xfffffe308a603900

  lr: 0xfffffe0011d637e8  fp: 0xfffffe308a603910

  lr: 0xfffffe0011da99e8  fp: 0xfffffe308a603ca0

  lr: 0xfffffe0011da99e8  fp: 0xfffffe308a603d10

  lr: 0xfffffe00125443f8  fp: 0xfffffe308a603d30

  lr: 0xfffffe0011dbbdc4  fp: 0xfffffe308a603d60

  lr: 0xfffffe0011dbbc18  fp: 0xfffffe308a603d80

  lr: 0xfffffe00142a4640  fp: 0xfffffe308a603da0

  lr: 0xfffffe001103f7e8  fp: 0xfffffe308a603e10

  lr: 0xfffffe001103d2f8  fp: 0xfffffe308a603e30

  lr: 0xfffffe001247626c  fp: 0xfffffe308a603e80

  lr: 0xfffffe00124722f4  fp: 0xfffffe308a603ec0

  lr: 0xfffffe0012473050  fp: 0xfffffe308a603f00

  lr: 0xfffffe0011d6cc14  fp: 0x0000000000000000

      Kernel Extensions in backtrace:

         com.apple.iokit.IOStorageFamily(2.1)[970F9F25-186C-3C06-A313-4A484852E7D7]@0xfffffe0014288000->0xfffffe00142a7fff

         com.softraid.driver.SoftRAID(6.0.1b48)[52EDBB25-7BC4-3CC8-AF4B-C22CFC31895B]@0xfffffe0011014000->0xfffffe001104ffff

            dependency: com.apple.iokit.IOStorageFamily(2.1)[970F9F25-186C-3C06-A313-4A484852E7D7]@0xfffffe0014288000->0xfffffe00142a7fff

 

last started kext at 7493251217: com.softraid.driver.SoftRAID 6.0.1b48 (addr 0xfffffe0011010000, size 16384)

loaded kexts:

com.softraid.driver.SoftRAID 6.0.1b48

com.apple.filesystems.smbfs 3.4.1

com.apple.filesystems.autofs 3.0

com.apple.fileutil 20.036.15

com.apple.driver.AppleTopCaseHIDEventDriver 4020.6

com.apple.iokit.IOBluetoothSerialManager 8.0.2f9

com.apple.driver.AppleIntelI210Ethernet 2.3.1

com.apple.iokit.SCSITaskUserClient 436.40.6

com.apple.driver.BCMWLANFirmware4378.Hashstore 1

com.apple.driver.AppleAOPVoiceTrigger 11.5

com.apple.driver.AppleThunderboltIP 4.0.3

com.apple.iokit.AppleBCM5701Ethernet 11.0.0

com.apple.driver.DiskImages.ReadWriteDiskImage 493.0.0

com.apple.driver.DiskImages.UDIFDiskImage 493.0.0

com.apple.driver.DiskImages.RAMBackingStore 493.0.0

com.apple.driver.DiskImages.FileBackingStore 493.0.0

com.apple.driver.SEPHibernation 1

com.apple.driver.CoreKDL 1

com.apple.filesystems.apfs 1677.60.23

com.apple.driver.AppleUSBDeviceNCM 5.0.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.nke.l2tp 1.9

com.apple.filesystems.tmpfs 1

com.apple.IOTextEncryptionFamily 1.0.0

com.apple.filesystems.hfs.kext 556.60.1

com.apple.security.BootPolicy 1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.driver.ApplePMP 1

com.apple.driver.ApplePMPFirmware 1

com.apple.driver.AppleSmartIO2 1

com.apple.AppleEmbeddedSimpleSPINORFlasher 1

com.apple.driver.AppleSPMIPMU 1.0.1

com.apple.driver.AppleCS42L83Audio 437.96

com.apple.driver.AppleTAS5770LAmp 437.96

com.apple.driver.AppleT8020SOCTuner 1

com.apple.driver.AppleT8103CLPCv3 1

com.apple.AGXG13G 172.20.14

com.apple.driver.AppleAVD 375

com.apple.driver.AppleAVE2 401.63.3

com.apple.driver.AppleJPEGDriver 4.6.0

com.apple.driver.AppleMobileDispH13G-DCP 140.0

com.apple.driver.usb.AppleUSBHostT8103 1

com.apple.driver.AudioDMAController-T8103 1.58

com.apple.driver.AppleSPIMC 1

com.apple.driver.AppleS5L8960XNCO 1

com.apple.driver.AppleT8103PMGR 1

com.apple.driver.AppleS8000AES 1

com.apple.driver.AppleS5L8920XPWM 1.0.0d1

com.apple.driver.AppleS8000DWI 1.0.0d1

com.apple.driver.AppleS5L8960XWatchDogTimer 1

com.apple.driver.AppleInterruptController 1.0.0d1

com.apple.driver.AppleBluetoothModule 1

com.apple.driver.AppleSamsungSerial 1.0.0d1

com.apple.driver.AppleBCMWLANBusInterfacePCIe 1

com.apple.driver.AppleT8020DART 1

com.apple.driver.AppleS5L8940XI2C 1.0.0d2

com.apple.driver.AppleT8101 1

com.apple.driver.AppleM68Buttons 1.0.0d1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOKitRegistryCompatibility 1

com.apple.iokit.EndpointSecurity 1

com.apple.driver.AppleDiskImages2 1

com.apple.AppleSystemPolicy 2.0.0

com.apple.nke.applicationfirewall 310

com.apple.kec.InvalidateHmac 1

com.apple.kext.triggers 1.0

com.apple.driver.AppleActuatorDriver 4400.28

com.apple.driver.AppleHIDKeyboard 222

com.apple.driver.AppleMultitouchDriver 4400.28

com.apple.driver.AppleInputDeviceSupport 4400.35

com.apple.driver.AppleHSBluetoothDriver 4020.6

com.apple.driver.IOBluetoothHIDDriver 8.0.2f9

com.apple.iokit.IOAVBFamily 900.12

com.apple.plugin.IOgPTPPlugin 900.11

com.apple.iokit.IOEthernetAVBController 1.1.0

com.apple.driver.AppleThunderboltPCIUpAdapter 4.1.1

com.apple.driver.AppleThunderboltDPOutAdapter 8.1.4

com.apple.driver.usb.IOUSBHostHIDDevice 1.2

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.AppleUSBAudio 401.4

com.apple.iokit.IOAudioFamily 300.6.1

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleAOPAudio 14.32

com.apple.driver.IOBluetoothHostControllerPCIeTransport 8.0.2f9

com.apple.iokit.IOBluetoothHostControllerTransport 8.0.2f9

com.apple.driver.usb.AppleEmbeddedUSBXHCIPCI 1

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.AppleEmbeddedUSB 1

com.apple.driver.AppleConvergedIPCOLYBTControl 1

com.apple.driver.AppleConvergedPCI 1

com.apple.driver.AppleBluetoothDebug 1

com.apple.driver.DiskImages.KernelBacked 493.0.0

com.apple.driver.AppleSEPHDCPManager 1.0.1

com.apple.iokit.AppleSEPGenericTransfer 1

com.apple.driver.AppleXsanScheme 3

com.apple.driver.usb.networking 5.0.0

com.apple.driver.AppleThunderboltDPInAdapter 8.1.4

com.apple.driver.AppleThunderboltDPAdapterFamily 8.1.4

com.apple.driver.AppleThunderboltUSBDownAdapter 1.0.4

com.apple.driver.AppleThunderboltPCIDownAdapter 4.1.1

com.apple.driver.AppleBTM 1.0.1

com.apple.nke.ppp 1.9

com.apple.driver.AppleBSDKextStarter 3

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleDCPDPTXProxy 1.0.0

com.apple.driver.DCPDPFamilyProxy 1

com.apple.iokit.IONVMeFamily 2.1.0

com.apple.AGXFirmwareKextG13GRTBuddy 172.20.14

com.apple.AGXFirmwareKextRTBuddy64 172.20.14

com.apple.driver.AppleSPU 1

com.apple.driver.AppleDiagnosticDataAccessReadOnly 1.0.0

com.apple.driver.AppleNANDConfigAccess 1.0.0

com.apple.driver.AppleDialogPMU 1.0.1

com.apple.driver.AppleCSEmbeddedAudio 437.96

com.apple.driver.AppleHPM 3.4.4

com.apple.driver.AppleEmbeddedAudio 437.96

com.apple.iokit.AppleARMIISAudio 80.34

com.apple.driver.AppleStockholmControl 1.0.0

com.apple.driver.ApplePassthroughPPM 3.0

com.apple.driver.AppleMCA2-T8103 510.72

com.apple.iokit.IOGPUFamily 20.21.1

com.apple.driver.AppleH11ANEInterface 4.51.0

com.apple.driver.DCPAVFamilyProxy 1

com.apple.iokit.IOMobileGraphicsFamily-DCP 343.0.0

com.apple.driver.AppleDCP 1

com.apple.driver.AppleFirmwareKit 1

com.apple.iokit.IOMobileGraphicsFamily 343.0.0

com.apple.driver.AppleSPMI 1.0.1

com.apple.driver.AppleUSBXDCIARM 1.0

com.apple.driver.AppleUSBXDCI 1.0

com.apple.iokit.IOUSBDeviceFamily 2.0.0

com.apple.driver.usb.AppleUSBXHCIARM 1

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.AppleEmbeddedUSBHost 1

com.apple.driver.usb.AppleUSBHub 1.2

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

com.apple.driver.AppleT8103TypeCPhy 1

com.apple.driver.AppleSART 1

com.apple.driver.ApplePMGR 1

com.apple.driver.watchdog 1

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.driver.AppleDisplayCrossbar 1.0.0

com.apple.iokit.IODisplayPortFamily 1.0.0

com.apple.driver.AppleTypeCPhy 1

com.apple.driver.AppleThunderboltNHI 7.2.8

com.apple.driver.AppleT8103PCIeC 1

com.apple.iokit.IOThunderboltFamily 9.3.2

com.apple.driver.ApplePIODMA 1

com.apple.driver.AppleT8103PCIe 1

com.apple.driver.AppleMultiFunctionManager 1

com.apple.driver.AppleEmbeddedPCIE 1

com.apple.driver.AppleBluetoothDebugService 1

com.apple.driver.AppleBCMWLANCore 1.0.0

com.apple.iokit.IO80211FamilyV2 1200.12.2b1

com.apple.driver.IOImageLoader 1.0.0

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleGPIOICController 1.0.2

com.apple.driver.AppleFireStormErrorHandler 1

com.apple.driver.AppleMobileApNonce 1

com.apple.iokit.IOTimeSyncFamily 900.11

com.apple.driver.DiskImages 493.0.0

com.apple.iokit.IOGraphicsFamily 585

com.apple.iokit.IOBluetoothFamily 8.0.2f9

com.apple.iokit.IOBluetoothPacketLogger 8.0.2f9

com.apple.driver.FairPlayIOKit 68.5.0

com.apple.iokit.CoreAnalyticsFamily 1

com.apple.driver.AppleSSE 1.0

com.apple.driver.AppleSEPKeyStore 2

com.apple.driver.AppleUSBTDM 511.60.2

com.apple.iokit.IOUSBMassStorageDriver 184.40.6

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOSCSIBlockCommandsDevice 436.40.6

com.apple.iokit.IOSCSIArchitectureModelFamily 436.40.6

com.apple.driver.AppleIPAppender 1.0

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.AppleUSBHostMergeProperties 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.RTBuddy 1.0.0

com.apple.driver.AppleEmbeddedTempSensor 1.0.0

com.apple.driver.AppleARMPMU 1.0

com.apple.iokit.IOAccessoryManager 1.0.0

com.apple.driver.AppleOnboardSerial 1.0

com.apple.iokit.IOSkywalkFamily 1

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.4

com.apple.iokit.IOSerialFamily 11

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.AppleA7IOP 1.0.2

com.apple.driver.IOSlaveProcessor 1

com.apple.driver.AppleBiometricSensor 2

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.AUC 1.0

com.apple.iokit.IOAVFamily 1.0.0

com.apple.iokit.IOHDCPFamily 1.0.0

com.apple.iokit.IOCECFamily 1

com.apple.iokit.IOAudio2Family 1.0

com.apple.driver.AppleEmbeddedAudioLibs 1.17

com.apple.driver.AppleFirmwareUpdateKext 1

com.apple.driver.AppleM2ScalerCSCDriver 265.0.0

com.apple.iokit.IOSurface 289.3

com.apple.driver.IODARTFamily 1

com.apple.security.quarantine 4

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.kext.CoreTrust 1

com.apple.security.AppleImage4 3.0.0

com.apple.iokit.IOCryptoAcceleratorFamily 1.0.1

com.apple.driver.AppleARMPlatform 1.0.2

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.iokit.IOReportFamily 47

com.apple.kec.pthread 1

com.apple.kec.corecrypto 11.1

com.apple.kec.Libm 1

 

 

 

** Stackshot Succeeded ** Bytes Traced 297474 (Uncompressed 786544) **

ReplyQuote
Posted : 07/02/2021 7:46 am
Sunstarfire
(@sunstarfire)
Estimable Member

@softraid-support That is good to know, I still need to buy the full version and am ready to once it works :)

ReplyQuote
Posted : 08/02/2021 9:26 am
(@softraid-support)
Member Admin

@sunstarfire

We will give you a chance to purchase 6.0, don't worry!  ;-)

ReplyQuote
Topic starter Posted : 08/02/2021 11:06 am
(@kaijujoe66)
Eminent Member

Does Mac OS 11.2.1 patch make it safe for softraid?

ReplyQuote
Posted : 09/02/2021 2:43 pm
(@softraid-support)
Member Admin

@kaijujoe66

 

All my machines are on 11.3 beta, so I don't know. Anyone test this?

ReplyQuote
Topic starter Posted : 09/02/2021 4:09 pm
(@dannry)
New Member

@softraid-support Updated M1 MacMini to 11.2.1 - no change in SoftRAID behavior from 11.2, RAID still inaccessible.

ReplyQuote
Posted : 09/02/2021 6:43 pm
(@ironpig)
Active Member

Well yesterday I had to bite the bullet and spend more money than I wanted on new RAID drives to replace all my OWC drives.  I'm especially pissed about the ThunderBlade which I was using for my short term project drive.  But the fact that I can no longer count on my drives mounting from day to day is unacceptable.  I need raid drives that will mount on any Mac running any operating system day to day.  This is a critically flawed program/operating system/hardware combo.  I think OWC should not sell drives with softraid any longer.  I know the enginneers at SoftRaid are working hard to deal with the OS issues and I appreciate that, but when you step back and look at the problem, there is no guarantee that it won't continue for years to come.  

ReplyQuote
Posted : 10/02/2021 10:17 am
Sunstarfire
(@sunstarfire)
Estimable Member

@dannry Makes sense. According to Apple they patched the sudo-bug and that's pretty much it, so no change in the way they handle system extensions....

ReplyQuote
Posted : 10/02/2021 10:59 am
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