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[Sticky] Big Sur on M1 machines and SoftRAID issues

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Sunstarfire
(@sunstarfire)
Estimable Member

Thinking about this, it also seems like in case of this particular error (system extension has to be changed by developer) we do not get an error about the System Security Setting (remember, normally, if we try to enable a valid system extension, there will be an error that System Security blocked that and has to be changed in order to allow the kext), so we end up with no error at all, which is not helpful.

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Posted : 18/02/2021 4:16 am
(@nwind)
Eminent Member
Screen Shot 2021 02 18 at 7.35.52 AM
Screen Shot 2021 02 18 at 8.43.49 AM
Screen Shot 2021 02 18 at 8.42.44 AM

 

I had an interesting glitch last night which I discovered earlier this morning. One disk for some reason went missing. Ejecting RAID, shutting down power and physically remove and then reinsert HDD fixed the issue.

Do you know from your experience what can cause it? All disks are new 6TB WD Red+

 

This post was modified 2 years ago by nwind
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Posted : 18/02/2021 11:07 am
(@ben1257sb)
New Member

@theoracle do you know if I can do it without a Mac that has a usb drive?

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Posted : 18/02/2021 11:25 am
(@nicksyrett)
Active Member

Any update on when your software will begin working again?  It is frustrating to not be able to access my drive for weeks/months etc. And it isn't really good enough to say 'don't update your operating system', because we are only led to that message on your site by our drives no longer working, after our OS is already updated!

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Posted : 18/02/2021 12:01 pm
gryllus and robodean liked
(@softraid-support)
Member Admin

Did you go to System Preferences and "Allow" OWC as an identified developer?

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Topic starter Posted : 18/02/2021 12:58 pm
(@softraid-support)
Member Admin

@nwind

In this case, the disk hung, or the enclosure hung, is my best guess. Did you see a disk light flashing lightly on the enclosure?

When all disks eject, it is a thunderbolt chip reset. if only one disk ejects/disappears, it has to be that disk hanging, or the particular slot in the enclosure having a problem.

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Topic starter Posted : 18/02/2021 1:02 pm
(@softraid-support)
Member Admin

@sunstarfire

thanks for that tip.

I am waiting for 11.3 to be a public beta. We also have to wait until a user like yourself can confirm a fix in order to discuss this, outside of saying "11.3 public beta is expected to fix this".

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Topic starter Posted : 18/02/2021 1:09 pm
(@softraid-support)
Member Admin

@ben1257sb

Its slightly different requirement. it requires another Mac, one that has USB 3.1gen 2, or Thunderbolt 3. (the built in USB C connector essentially)

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Topic starter Posted : 18/02/2021 1:10 pm
(@nwind)
Eminent Member

@softraid-support

Dedicated LED was off for this disk (as I was able to see).

I hope it's a fluke not a repeatable problem, but if it would happen for two disks everything would be lost (as I understand for RAID 5).

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Posted : 18/02/2021 1:30 pm
(@softraid-support)
Member Admin

@nwind

If it is a temporary as before, you would just lose "access" to your volume, but a restart/power cycle, it would come back.

And if two disks disappeared you know it is an enclosure issue. You could just move the disks to another enclosure.

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Topic starter Posted : 18/02/2021 1:50 pm
(@nwind)
Eminent Member

@softraid-support

I have only one enclosure and not planning to have many. I guess if it continue happening I'll need to ask you guys to replace it or repair.

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Posted : 18/02/2021 1:59 pm
(@softraid-support)
Member Admin

@nwind

Absolutely as you should. All we would need to be sure of is whether it is a disk issue, or enclosure issue. A disk should not be disappearing randomly.

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Topic starter Posted : 18/02/2021 2:35 pm
Sunstarfire
(@sunstarfire)
Estimable Member

Public beta is out :) go get em

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Posted : 18/02/2021 2:44 pm
(@robodean)
Active Member

@sunstarfire and it resolves the issues...?

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Posted : 18/02/2021 3:38 pm
(@softraid-support)
Member Admin

@robodean

Someone needs to post their test results. I cannot comment either way until there is word posted by someone else. But as Sunstarfire says, don't apply to a working (SoftRAID mounting 11.1) system, as you probably cannot go back.

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Topic starter Posted : 18/02/2021 3:44 pm
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