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[Sticky] Big Sur on M1 machines and SoftRAID issues

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(@ben1257sb)
Posts: 3
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@theoracle do you know if I can do it without a Mac that has a usb drive?

 
Posted : 18/02/2021 12:25 pm
(@nicksyrett)
Posts: 10
Active Member
 

Any update on when your software will begin working again?  It is frustrating to not be able to access my drive for weeks/months etc. And it isn't really good enough to say 'don't update your operating system', because we are only led to that message on your site by our drives no longer working, after our OS is already updated!

 
Posted : 18/02/2021 1:01 pm
gryllus and robodean reacted
(@softraid-support)
Posts: 9197
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Topic starter
 

Did you go to System Preferences and "Allow" OWC as an identified developer?

 
Posted : 18/02/2021 1:58 pm
(@softraid-support)
Posts: 9197
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@nwind

In this case, the disk hung, or the enclosure hung, is my best guess. Did you see a disk light flashing lightly on the enclosure?

When all disks eject, it is a thunderbolt chip reset. if only one disk ejects/disappears, it has to be that disk hanging, or the particular slot in the enclosure having a problem.

 
Posted : 18/02/2021 2:02 pm
(@softraid-support)
Posts: 9197
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@sunstarfire

thanks for that tip.

I am waiting for 11.3 to be a public beta. We also have to wait until a user like yourself can confirm a fix in order to discuss this, outside of saying "11.3 public beta is expected to fix this".

 
Posted : 18/02/2021 2:09 pm
(@softraid-support)
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@ben1257sb

Its slightly different requirement. it requires another Mac, one that has USB 3.1gen 2, or Thunderbolt 3. (the built in USB C connector essentially)

 
Posted : 18/02/2021 2:10 pm
(@nwind)
Posts: 48
Eminent Member
 

@softraid-support

Dedicated LED was off for this disk (as I was able to see).

I hope it's a fluke not a repeatable problem, but if it would happen for two disks everything would be lost (as I understand for RAID 5).

 
Posted : 18/02/2021 2:30 pm
(@softraid-support)
Posts: 9197
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@nwind

If it is a temporary as before, you would just lose "access" to your volume, but a restart/power cycle, it would come back.

And if two disks disappeared you know it is an enclosure issue. You could just move the disks to another enclosure.

 
Posted : 18/02/2021 2:50 pm
(@nwind)
Posts: 48
Eminent Member
 

@softraid-support

I have only one enclosure and not planning to have many. I guess if it continue happening I'll need to ask you guys to replace it or repair.

 
Posted : 18/02/2021 2:59 pm
(@softraid-support)
Posts: 9197
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@nwind

Absolutely as you should. All we would need to be sure of is whether it is a disk issue, or enclosure issue. A disk should not be disappearing randomly.

 
Posted : 18/02/2021 3:35 pm
(@sunstarfire)
Posts: 129
Estimable Member
 

Public beta is out :) go get em

 
Posted : 18/02/2021 3:44 pm
(@robodean)
Posts: 14
Active Member
 

@sunstarfire and it resolves the issues...?

 
Posted : 18/02/2021 4:38 pm
(@softraid-support)
Posts: 9197
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@robodean

Someone needs to post their test results. I cannot comment either way until there is word posted by someone else. But as Sunstarfire says, don't apply to a working (SoftRAID mounting 11.1) system, as you probably cannot go back.

 
Posted : 18/02/2021 4:44 pm
(@robodean)
Posts: 14
Active Member
 

@softraid-support I have a non-working 11.2.1 system without a tm snapshot, so I am desperate to get my raids reattached...

 
Posted : 18/02/2021 5:20 pm
 rrg
(@rrg)
Posts: 20
Member
 

I eagerly await a report. At the moment I don't have time to run the experiment myself but will eagerly upgrade if there's a reliable report of success.

It's just nuts that you're not allowed to comment on something as important as this. Apple destroys critical functionality in an update (as they did with 11.2) and even if you know about it you're not allowed to warn users? That's not what an NDA should be about.

 
Posted : 18/02/2021 5:28 pm
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