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[Sticky] Big Sur on M1 machines and SoftRAID issues

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(@softraid-support)
Member Admin

@joemikeb

If you were to go to /Library/Extensions and get info on the softraid.kext it should be b52 according to your experience.

Here is a better idea. we are releasing 6.0.1 today as I write this.

Wait about an hour and try with 6.0.1. I believe it should be out within the hour.

I could not pre-announce it, but a few minutes is acceptable ;-)

 

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Topic starter Posted : 01/04/2021 10:00 am
Sunstarfire
(@sunstarfire)
Estimable Member

So, Softraid 6.0.1 has been released? I thought there would be another beta to test the Monitor....

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Posted : 01/04/2021 2:01 pm
Sunstarfire
(@sunstarfire)
Estimable Member

Well, since it seems we do not get a beta to test Monitor: Installed the release-version, it did the double boot and actually I had to allow in system preferences twice, but it all works. Even Monitor. So it seems everything is working from Softraid's side, and we now just need to wait for the next MacOS beta. Or release... or MacOS 12 :) Thanks for the hard work @softraid-support

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Posted : 01/04/2021 2:12 pm
(@softraid-support)
Member Admin

@sunstarfire

Thanks. Next update will have APFS support in the SoftRAID application. APFS required too much testing to be included in this release.

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Topic starter Posted : 01/04/2021 2:38 pm
(@pruthe)
Eminent Member

Softraid 6.0.1 working for me too on my M1 Mac mini. I purchased the upgrade from the previous version. Now waiting for final MacOS 11.3 update.

Thanks for all the support during the beta period. :-)

pruthe

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Posted : 01/04/2021 3:39 pm
(@softraid-support)
Member Admin

@pruthe

Its been rough, that is for sure!

There was a beta 6 released,  so we may have to wait two more weeks. ;-(

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Topic starter Posted : 01/04/2021 5:58 pm
(@independent)
New Member

Just installed, still won't mount OWC Thunderbay 8. I've been lurking for the past couple months hoping for a solution, but alas. I have the Mac mini m1, updated to Big Sur 11.3 Beta. All the security settings are good, just won't mount...

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Posted : 01/04/2021 8:58 pm
(@softraid-support)
Member Admin

@independent

Attach a SoftRAID Tech support file. Lets find out if it is a driver issue, or a Big Sur issue.

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Topic starter Posted : 01/04/2021 9:23 pm
Sunstarfire
(@sunstarfire)
Estimable Member

@softraid-support Well, we will see then. After keeping this trial for a couple days I need to finally license SR :) (still stealing the services for now :P)

Happy Easter btw.

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Posted : 02/04/2021 8:16 am
(@joemikeb)
Trusted Member Customer

@softraid-support

Okay I bought 6.0.1 downloaded it and attempted to install. Same routine launch 6.0.1, it reports a successful install of the 6.0.1 driver, kextstat still reports

 com.softraid.driver.SoftRAID (6.0.1b52) B1329E60-70E9-30ED-9E02-A6096A2EAD53 <15 5 4 3>

See Log 1 and support file 14.22.17 attached.

 more to follow...

  

______________

Make intentional errors —
Otherwise the Great Spirit
realizes you have fulfilled
your purpose on earth.

— Navajo saying

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Posted : 02/04/2021 9:26 am
(@softraid-support)
Member Admin

@joemikeb

Interesting, let me try later on my M1. This should be trivial. You can try "uninstall SoftRAID" from utilities menu, then run SoftRAID again. let me know

This post was modified 2 years ago by SoftRAID Support
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Topic starter Posted : 02/04/2021 10:15 am
(@joemikeb)
Trusted Member Customer

@softraid-support

  1. I ran Uninstall from the Utilities menu in SoftRAID 6.0.1 and rebooted. Kextstat reported com.softraid.driver.SoftRAID (6.0.1b52) was running.
  2. Launched SoftRAID 6.0.1 which reported successfully installing the new driver. Kextstat reportedcom.softraid.driver.SoftRAID (6.0.1b52) was running.
  3. Rebooted kextstat reported com.softraid.driver.SoftRAID (6.0.1b52) was running.
  4. Launched SoftRAID 6.0.1 which would not open until it once again installed or at least thought it had installed com.softraid.driver.SoftRAID (6.0.1).

SoftRAID believes it is installing the updated driver, but that simply is not happening. One item of note, I am no longer getting the warning the SoftRAID driver is a beta and will expire in x days when the system is rebooted, but I am not confident that the driver will not expire.

______________

Make intentional errors —
Otherwise the Great Spirit
realizes you have fulfilled
your purpose on earth.

— Navajo saying

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Posted : 02/04/2021 10:43 am
(@softraid-support)
Member Admin

@joemikeb

Lets see if this is a kext bug, or the driver is not being installed. Get info on the SoftRAID driver in /Library/Extensions/

Is it 6.0.1, or b53?

that will determine next steps.

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Topic starter Posted : 02/04/2021 11:02 am
(@joemikeb)
Trusted Member Customer

@softraid-support

There are only two extensions in /Library/Extensions: highPointIOP.kext and HighPointRR.kext ‼️ 

FWIW I checked and SoftRAID 6.0.1 does have full disk access.

I did an EasyFind search for soft raid.kext (see the attached screenshot)

Screenshot 2021 04 02 11.54.21 xJMAau

 Get Info reveals the copy in /Library/StagedExtensions is version 6.0.1

______________

Make intentional errors —
Otherwise the Great Spirit
realizes you have fulfilled
your purpose on earth.

— Navajo saying

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Posted : 02/04/2021 12:04 pm
(@softraid-support)
Member Admin

If you run these commands in terminal and restart what do you get then:

 

sudo kmutil clear-staging

followed by:

sudo kextcache -i /

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Topic starter Posted : 02/04/2021 1:25 pm
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