SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: May 9, 2026
Topics: 46 / Replies: 9132
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RE: Raid convert message does not disable

I will have to test this, it may be either a bug in softRAID, or the preference is not being saved. attach a SoftRAID tech support file, so I can ta...

3 years ago
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RE: Today's crash

Please attach kernel panics as text files (Make plain text in text edit to attach), so the forum can remain browseable. I see several complaints lik...

3 years ago
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RE: Upgrade RAID 1 with larger disks

You did fine. the proiblem now is a bug in SoftRAID (turns out we need a fix in the developer XCode to fix it), that it cannot resize volumes currentl...

3 years ago
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RE: Monterey Other issues

@zaja That looks correct. In Ventura, you may also need to put screen saver (lock screen) to never. Try that also. The issue is your disks are st...

3 years ago
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RE: Mac Not Recognizing Drives

the description of what you encountered does not seem correct. I see you initialize a 16TB drive, and also certified it. So it has no data. There is n...

3 years ago
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RE: Sonoma Issues

We have a beta version of the app available at softraid.com/sr_beta It will run under Sonoma.

3 years ago
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RE: Can Windows Version Not Specify Number Of Passes For Disk Certification?

@guitarflex I found out the certify is 2 pattern passes, then a zero. It is called a 2 pass, but is actually 3.

3 years ago
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RE: Akitio Node Titan/Accelsior 8M2 Disconnecting MBP M1

Can you save a SoftRAID tech support file with all the disks showing up?With macOS 13.3 and later, there is no need for reducing security with SoftRAI...

3 years ago
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RE: License Renewal?

@sparkplug37 The last version will be the last available on your support plan's expiration. Yes, you will be able to download that version again. I...

3 years ago
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RE: Monterey Other issues

@zaja Do you have sleep ddisabled under Power also? This is a bug, so the sleep settings don't alway make logical sense.

3 years ago
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RE: 7.5 Installation Disks nor Volumes Show Up

This is a bug, we are working on. The problem is us caused by a modification (setting) change to MacOS, often by a third party utility, that prevents ...

3 years ago
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RE: License Renewal?

@sparkplug37 When a support plan expires, the license does not expire. however, there are no upgrades or technical support available, without a sup...

3 years ago
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RE: Support license renewed but Softraid still shows it's expired.

What is your License number? I won't post it. Have you tried "deactivate/activate"?

3 years ago
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RE: Unable to mount ThunderBlade

@jdotc No there are no known issues with RAID 5 and APFS. 13.4 fixed the RAID 5 problem. So all should be good going forward.

3 years ago
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