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[Sticky] Big Sur on M1 machines and SoftRAID issues

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(@ben1257sb)
New Member

has anybody run 11.3 beta yet? I'm taking a leap of faith to try 11.3 beta right now. will update momentarily. 

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Posted : 14/03/2021 5:22 pm
(@softraid-support)
Member Admin

@ruben-salazar

All good, but you do not need to delete the b53 application. You probably dont need to uninstall either. The process should just be update the M1, (check if Security setting still allows third party, it should stick), then install SoftRAID and "Allow." if you do not even get this System preferences dialog box when installing, you immediately know something is wrong.

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Topic starter Posted : 14/03/2021 5:29 pm
(@softraid-support)
Member Admin

@ben1257sb

It works reliably for everyone with just one boot volume on your startup disk. If you have multiple startup volumes, there may still be an issue.

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Topic starter Posted : 14/03/2021 5:31 pm
(@lerxst101)
Active Member

@woodstocknick. Seeing the same thing, but thrilled to see my ThunderBY 4 finally being recognized by my M1 Mac Mini. Thanks so much to SoftRaid and Apple.

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Posted : 14/03/2021 6:12 pm
(@lerxst101)
Active Member

The beta 3 is working for me (thank you SoftRaid, forum users, and Apple.  But I now get a disk failure message in the SoftRAID dialogue box:

ThunderBay IV

size: 6 TB . HFS+

RAID 5 . degraded . failed. safeguard disabled

no errors

 

One the left hand side of the panel, it indicates "i/o error" for each of the four disks

 

 

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Posted : 14/03/2021 7:01 pm
(@zathras)
Eminent Member Customer

I had a weird thing happen today with beta 53. My SoftRaid software reported my 1+0 RAID was degraded because it couldn't access one of the four NVME drives, but that it was mounted. I'm using the OWC 4M2 enclosure with four 480 gig Aura drives. So I decided to see if I could figure out what drive had failed. So I swapped each of them out multiple times. I could not identify one that wasn't working. The only thing I know for sure was that it was the secondary drive of the second volume. (Whatever it's actually called.) I should note a fourth drive never showed in SoftRaid or in Disk Utility. That's why I thought it was a bad drive.

Okay, so then I decided since I couldn't get it figure out swapping out one drive at a time in the 4M2, I would pull each drive and put them in my Pluggable NVME enclosure one at a time. And when one showed up not mounting in Disk Utility I would have figured it out. Whoops! They all four showed up. Back to square one.

As I was out hiking with the dog I had an idea. I went back and removed the Beta 53 driver from my M1 MacBook Pro and went back to Beta 52. Installed the drive it installs, and voilá! My raid is back. 

Now it says it's degraded and that it needs to be rebuilt. So I tell it to rebuild, but nothing happens. Or does it just take a long time? There's no indication that it's rebuilding. We'll see tomorrow I guess. Meanwhile it seems to be working fine and all four drives it reports as healthy.

I'm using Version 11.3 Beta (20E5196f).

This post was modified 9 months ago 3 times by Zathras
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Posted : 14/03/2021 9:34 pm
(@softraid-support)
Member Admin

The volume needs to be mounted "read write", no errors from finder and it should rebuid. It may rebuild slowly if it is optimized for Video though.

 

I have a theory that a partition map was damaged and when the volume was unmounted when you ran SoftRAID, it was able to repair it. the downgrade was just the way you happened to get there, SoftRAID can do some auto repair, but only if all volumes are unmounted. Just a guess.

 

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Topic starter Posted : 15/03/2021 12:51 am
(@softraid-support)
Member Admin

@lerxst101

Clear the IO error counters. then Use "recover failed disks" and validate the volume when prompted. It will clear this state.

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Topic starter Posted : 15/03/2021 12:53 am
(@lerxst101)
Active Member

@softraid-support  Thanks so much!

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Posted : 15/03/2021 7:34 am
(@lerxst101)
Active Member

Beta 4 is out. I think I’ll risk downloading it tonight, unless I read any warnings to the contrary. Thanks again to all for your input and guidance. 

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Posted : 15/03/2021 12:32 pm
(@zathras)
Eminent Member Customer

@softraid-support Thanks. I almost did the IO error counter clear already. So I'll do it now.

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Posted : 15/03/2021 5:14 pm
(@zathras)
Eminent Member Customer

@softraid-support Good to know. Thanks. Do I need to disable safeguard to get this done?

This post was modified 9 months ago by Zathras
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Posted : 15/03/2021 5:16 pm
(@softraid-support)
Member Admin

@lerxst101

Volume optimization can be changed at any time and SafeGuard does not have to be disabled. There is no risk to data changing the optimization.

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Topic starter Posted : 15/03/2021 5:34 pm
Sunstarfire
(@sunstarfire)
Estimable Member

Beta 4 (20E5210c) working. First time I started the update, went away and came back to a logged in system (screensaver active of course) :) We are definitely getting somewhere. Now we just need to see how the so-called Advanced users do (I am still mad about that!)

This post was modified 9 months ago by Sunstarfire
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Posted : 16/03/2021 11:41 am
mcc716 liked
(@softraid-support)
Member Admin

@sunstarfire

Thank you for posting!

I have not been able to get engineering to see if root cause is 100% fixed yet, but it appears so. Lets hope.

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Topic starter Posted : 16/03/2021 3:44 pm
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